Summary
Overview
Work History
Education
Skills
Certification
Awards
Extracurricular Activities
Languages
Timeline
Generic

Rama Almadi

Perth,WA

Summary

Motivated Service Worker with exceptional social skills, communication abilities, and a strong background in customer service. Committed to upholding health and safety guidelines while handling food items with utmost care. Proactively seeks opportunities to support team members and address issues promptly.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sandwich Artist

SUBWAY®Restaurants
05.2024 - Current
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.

social media manager

onyx coating australia
05.2021 - 03.2024
  • Generated content ideas to engage target audiences and increase followers
  • Managed content creation, curation and scheduling for multiple social channels including Facebook, Twitter, Instagram, Pinterest and LinkedIn
  • Managed daily posts across social media platforms to increase Facebook, Twitter, and Instagram engagement.

Education

High School Diploma -

Morley senior high school
09.2025

Skills

  • Social Ad Campaigns
  • Continuous Improvement Process
  • Time Management
  • Increasing Engagement
  • Critical Thinking
  • Excellent Multitasking
  • Customer Service
  • Teamwork and Collaboration
  • Cleaning and organization
  • Reliability and punctuality
  • Cash handling proficiency
  • Menu Memorization
  • Phone and Online Order Processing
  • Product Upselling
  • Store Opening and Closing

Certification

  • Worksafe Fast food & Takeaway Certificate
  • Worksafe Retail Trade Certificate

Awards

  • Naplan Award
  • Volunteer Service Award

Extracurricular Activities

Competitive boxing & fitness Volunteer work Master Chef club Swimming Batminton Volunteering at food stalls- soccer games

Languages

Arabic
Native or Bilingual

Timeline

Sandwich Artist

SUBWAY®Restaurants
05.2024 - Current

social media manager

onyx coating australia
05.2021 - 03.2024

High School Diploma -

Morley senior high school

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Rama Almadi