Strategic and results-driven Senior Technical Lead with over 15 years of global experience delivering complex AV, UC, and IT solutions across education, hospitality, and enterprise sectors. Proven track record in leading multi-disciplinary teams and managing end-to-end technology programs—from on-premises infrastructure to cloud migration, immersive environments, and hybrid collaboration platforms.
Expert in translating business needs into scalable technical architectures, driving innovation through AI-enhanced systems, and ensuring compliance in regulated environments (e.g., GMP, finance). Adept at stakeholder engagement, vendor coordination, and agile project delivery, with a focus on customer experience, operational efficiency, and commercial impact.
EUC Desktop Support Systems and Tech: LAN & WAN networking principles, Cisco network protocols, Windows Server, desktop and Azure AD GPO DNS DHCP, Hyper-V virtualisation solutions, Connectwise, Labtech ticketing tools, Microsoft 365, Ctrix, Microsoft Azure VDI platforms, Power Shell, Power BI
Collaboration Media Engineering Systems: Cisco WebEx, Logitech, Polycom, Space, MS HoloLens, Oculus Quest, Magic Leap, HTC Vive VR System
Display System: Cisco MX800 Video Conference System, LG 88BH7D Digital Signage, Samsung Interactive Display for custom Build Kiosk (PM55f-BC)
Camera & Video Production Systems: FOR-A MFR-4000 Video Matrix Switcher, Black Magic ATEM 4 M/E Broadcast Studio Live Video Production
Public Address Systems: Bosch Praesideo PRS-NCO-B – Network Controller, Bosch Praesideo PRS-CRF PC Call Server, Bosch Praesideo PRS-xBxxx Basic Amplifiers
Variable Acoustic Systems: SIAP Acoustic Processor, Schoeps Cardioid Hanging Microphone, AMX EXB-REL 8 Relay Controller for Cable Reelers
Control Systems: Cisco C9300-48UX, QSC 5200/Core 510i, MASHALL OR-434, Triple Play TPS-0750, AMX MET-6NE 6 Button Ethernet Keypad, AMX MXT-1001 10inch Table Mount Touch Panel with PoE
Projection Systems: Christie D4KLH60 Laser Projector, Harkness perlux hiwhite 180 Projection Screen, Barco Laser Projection System
Wireless Audio System: Shure's Axient Digital Receiver and Transmitter Quad/Dual, Countryman's Omni Lav Microphones, Shure's Dipole, Omnipole Antennas, QSC Digital Sound Processor
Intercom Systems: Clearcom Intercom System Matrix ECLIPSE HX-MEDIAN, Clearcom Configuration Manager CCM HELIXNET
Access Control Systems: Singapore Technologies (ST) S8100 Securenet, Card Readers MARS Reader, MARS ½ reader, Smart Bioreader
Stereoscopic Projection systems: Digital Projection Titan Quad 3-DLP chip projectors, Kramer TP-580TD 4K60 4:2:0 DVI HDCP 2.2 Transmitter with RS-232 and IR over Long- Reach HDBaseT, Kramer TP-580RD 4K60 4:2:0 DVI HDCP 2.2 Receiver with RS-232 and IR over Long-Reach HDBaseT, Kramer C-4LC/4LC Fiber optic cables, Kramer C-DM/DM Dual Link DVI cable
Basecamp, Jira, Asana, MS Project, Primavera, Smartsheet, Autodesk AutoCAD,Autodesk Inventor,Autodesk Revit, Discord,Clarizan,ServiceNow,Proteus Design Suite, Procore, Arduino IDE,Crestron SIMPL, Dante Controller (Audinate), Visio, CableProject CAD,Fluke Networks, iTRACS, Siemon MapIT G2, Dell Boomi,IBM App Connect, Microsoft Power Automate, MuleSoft, Zapier, MatLab, Labview, EON Software suite, Vuforia PTC , Avaya Spaces / Avaya Aura, Zoom Rooms and MS Team rooms Tech with Crestron Toolbox, Extron GlobalViewer Enterprise, Barco ClickShare, RingCentral MVP, Cisco Webex, Logitech Sync, Poly Lens,Ubiquiti UniFi Controller, Wireshark, Acronis Cyber Protect, Veeam Backup & Replication, Lansweeper,Cisco DNA Center, Microsoft Power Platform,Microsoft Assessment and Planning Toolkit,Azure Migrate