Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ramandeep Singh Gill

Thurgoona,NSW

Summary

A Talented Business Managing professional with extensive sales and customer service experience as well as security services. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Certified Personal Fitness Trainer

Self Employed
04.2024 - Current
  • Maintained detailed records of client progress, using data analysis to make informed decisions about future training approaches.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Continuously expanded knowledge of fitness trends and best practices through ongoing education and professional development opportunities.
  • Regularly communicated with clients outside of scheduled sessions to provide support, encouragement, and check-ins regarding their progress.
  • Improved client fitness levels by creating personalized workout plans tailored to individual needs and goals.
  • Increased client retention by building strong relationships and maintaining a professional demeanor during all interactions.

State Operations Manager

Mantr Group Security
01.2021 - Current
  • Managing a team of 50+ employees for increased productivity and overall performance.
  • Rostering and managing database for more than 100 guards every week.
  • Managed and guided staff through daily and special project work.
  • Negotiated contracts and commercial agreements with favourable terms.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruiting, hiring and training of team members.
  • Handling incident reports.
  • Client meetings.
  • Site inspections.

Gate House Operations

VISY PAPERMILL ALBURY NSW
07.2020 - Current
  • Weighbridge data entry
  • Customer Services
  • Currently Working for City Watch at Visy Albury Gatehouse: Communicate with Report Writing, Radio, Email and Phone calls
  • Maintain databases and site logs.

Supervisor

Mantr Group Pty Ltd
01.2018 - 05.2020
  • Worked as a supervisor in Sims and Pegatrons: Perform checkpoint-screening functions such as using the Walk Through or Hand Held Metal Detectors
  • Monitor the company’s property and maintain a safe and secure environment
  • Zero tolerance policy.

Supervisor

BNP Securities Pty .Ltd
01.2013 - 08.2018
  • 4 years 5 month experience at Aldi distribution centre Minchinbury: Report any suspicious/unusual occurrences to authorities and management
  • Patrol premises randomly and regularly, including buildings and perimeter
  • Monitor and control access to building entrances and vehicle gates
  • Monitor alarm systems freezer temperatures and video cameras
  • Attend regular meetings with Aldi Managers
  • Support the State Manager with operational requirements
  • Train and develop employees
  • Delivery of Toolbox talks
  • Commitment to employees who work weekends and night work
  • Supply Weekly driven reports.

Customer Service

7/11 service station
01.2012 - 01.2013
  • Described product and service details to customers to provide information on benefits and advantages.
  • Handling cash register, customer service.

Supervisor

Ambassador Cleaning Pty Ltd
01.2008 - 01.2012
  • Able to handle all type of responsibilities during work
  • Specialisation in glass cleaning as well.

Customer Care Executive

Competent Synergies Pty Ltd
01.2006 - 06.2007
  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Managed a high volume of outbound calls, multitasking effectively to address diverse customer needs simultaneously.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Sales Manager

Kirloskar Oil Sales & Marketing
01.2005 - 01.2006
  • Directed sales management activities for entire Gwalior metropolitan area consisting of headquarter
  • Increased sales 10% through effective sales planning and improved shelf presence of product line
  • Introduced 40-plus new products to accounts, maintained 100% product line distribution
  • Consistently achieved or exceeded all sales quotas each Month
  • Prepared, presented, and arranged promotions, sold displays / distributions to support promotions
  • Created and designed section layouts (plan-o-grams) for accounts
  • Supervised and scheduled job assignments for retail sales force.

Education

Certificate III & IV in Fitness - Health And Fitness

Synergy Central
Queensland
04.2024

Diploma of Hospitality Management - Hospitality

Pacific College
Sydney NSW
01.2021

Advanced Diploma of Management - Management

Universal Business School
Sydney NSW
01.2013

Diploma of Management - Management

Universal Business School
Sydney NSW
01.2012

Diploma in Graphic Arts & Printing - Graphic And Printing

AICL
Sydney NSW
01.2010

Advance Diploma in Business Marketing - Business

Carrick Institute
Sydney NSW
01.2009

Skills

  • Balance and Stability Training
  • Performance Enhancement Techniques
  • Nutritional Guidance Expertise
  • Core Strength Development
  • Body composition analysis
  • Bodyweight Exercise Mastery
  • Flexibility and Mobility Training
  • Fitness Equipment Utilization
  • Passion for fitness
  • Leadership skills
  • Strength training
  • Personal training and coaching
  • Lifestyle coaching
  • Service Marketing
  • Teamwork and Collaboration
  • Customer Service
  • Reliable and Responsible
  • Time Management
  • Organizational Skills
  • Leadership and Coaching
  • Multitasking
  • Decision-Making
  • Cooperative Attitude
  • Flexible Schedule
  • One-on-One Coaching
  • Relationship Building
  • Task Prioritization
  • First Aid Certified
  • Interpersonal Skills
  • Interpersonal Communication

Certification

  • NSW SECURITY LICENSE – 1AC (Since 2014)
  • CERT. II IN SECURITY OPERATIONS
  • FIRST AID
  • RSA
  • NSW TAXI COUNCIL CARD
  • DRIVERS LICENSE
  • FULL WORK RIGHTS

References

  • Kamaldip Kahma, Owner - Kahma Gym Melboune, 0433 029 051
  • Ash Morosin, Manager - Ignite Health Club, 0421 030 510
  • Pawan Mishra, Managing Director - Mantr Group, 0403 591 921
  • Darren Foxe, Logistic Manager - Aldi, 0409 517 693
  • Kevin MolKentin, Site Manager - Visy Albury, 0499 555 961


Timeline

Certified Personal Fitness Trainer

Self Employed
04.2024 - Current

State Operations Manager

Mantr Group Security
01.2021 - Current

Gate House Operations

VISY PAPERMILL ALBURY NSW
07.2020 - Current

Supervisor

Mantr Group Pty Ltd
01.2018 - 05.2020

Supervisor

BNP Securities Pty .Ltd
01.2013 - 08.2018

Customer Service

7/11 service station
01.2012 - 01.2013

Supervisor

Ambassador Cleaning Pty Ltd
01.2008 - 01.2012

Customer Care Executive

Competent Synergies Pty Ltd
01.2006 - 06.2007

Sales Manager

Kirloskar Oil Sales & Marketing
01.2005 - 01.2006

Certificate III & IV in Fitness - Health And Fitness

Synergy Central

Diploma of Hospitality Management - Hospitality

Pacific College

Advanced Diploma of Management - Management

Universal Business School

Diploma of Management - Management

Universal Business School

Diploma in Graphic Arts & Printing - Graphic And Printing

AICL

Advance Diploma in Business Marketing - Business

Carrick Institute
  • NSW SECURITY LICENSE – 1AC (Since 2014)
  • CERT. II IN SECURITY OPERATIONS
  • FIRST AID
  • RSA
  • NSW TAXI COUNCIL CARD
  • DRIVERS LICENSE
  • FULL WORK RIGHTS
Ramandeep Singh Gill