Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Housekeeping Supervisor and Coordinator
Global Hospitality Solution
The Calile Hotel, Fortitude Valley Brisbane
03.2022 - Current
Assigning housekeeping tasks to staff and inspecting work to ensure that prescribed standards of cleanliness are met.
Scheduling staff shifts and organizing replacements as required.
Maintaining coordination between housekeeping and other departments of a hotel.
Handling calls and guest requests
Allocating rooms to Room Attendants to clean
Investigating and addressing complaints regarding poor housekeeping service.
Ensures that rooms are kept clean and free from hazards.
Ensures that all common areas are kept clean and free from hazards.
Assists guests with questions and basic requests.
Receives, processes, and handles guest complaints in regard to housekeeping services.
Education
Master of Business Information System -
Torrens University Australia
Brisbane, QLD
Skills
Safety, Health, and Security Procedures
Housekeeping Protocols
Staff Supervision Scheduling
Dispute Resolution Eye for Detail
Communication
Customer Service
Languages
Nepali
Native or Bilingual
Hindi
Limited Working
English
Full Professional
Reference
Mrs. Angelina commins (Executive Housekeeping, The Calile Hotel)
0417239788
Mr. Jeevan Giri (Supervisor Housekeeping, The Callile Hotel)