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Highly motivated IT graduate seeking a relevant position, which would enable me to utilize my extensive skills and knowledge of Information systems, Computer networks, Design Thinking, and Business Analytics. My goal in performing all my duties is to provide the ultimate in customer service excellence. Master of Information Technology Computing and Networking with an ability to learn and master skills and technologies quickly and work efficiently as an individual and also as part of a team. Extensive Knowledge of Business analysis concepts such as Requirements Analysis, Stakeholder communication, Risk Management, Business Process Management and documentation Experienced in providing exceptional customer service with patience, attentiveness, clear communication and time management. Remarkable capability in balancing multiple tasks and competing demands in parallel. Stellar experience in leadership, decision making, dealing with conflict and handling complex concepts and problems. Good understanding in Emerging technologies and Design thinking methodologies to create human-centered outcomes in an agile environment to help align diverse teams to focus on shared outcomes for real world solutions.
Complaint resolution
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Java
Android Programming
HTML
Python
Microsoft Office
Available on Request