Ramandeep Kaur
Wellard,WA
Summary
Energetic medical professional ready to provide compassionate and respectful care to patients. Possesses excellent team collaboration and communication skills. Committed to offering quality patient experiences. Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of patient support Assistant position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Patient Support Assistant
Fiona Stanley Fremantle Hospital Group
03.2023 - Current
- Responded to emergency situations to help with lifting and transporting patients.
- Observed and reported changes in patients'' conditions promptly, resulting in timely interventions from healthcare providers.
- Supported medical staff during patient examinations in accordance with company policy.
- Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
- Provided physical support to patients through diverse types of mobility assistance.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Warmly greeted patients and visitors and made each feel welcome.
- Delivered meals and snacks to patients in accordance with dietary requirements.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
Volunteer Case Worker
Peel Connect
09.2023 - 11.2023
- Developed effective improvement plans in alignment with goals and specifications.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Oversaw daily operations of the department efficiently by delegating tasks appropriately based on individual strengths.
Checkout Operator
The Park Hive IGA
03.2019 - 04.2023
- Operated and closed out drawers with high accuracy to maintain balanced registers.
- Boosted revenue with upselling techniques that resonated well with customers'' preferences.
- Consistently met or exceeded daily sales goals through accurate cash handling and efficient transactions.
- Processed refunds and exchanges in accordance with company policy.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Handled cash with high accuracy and took care to check bills for fraud.
- Promoted store loyalty programs to increase customer engagement and retention rates.
- Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
- Worked with floor team and managers to meet wide range of customer needs.
Social Group Facilitator
Spectrum Space
01.2023 - 03.2023
- Promoted active participation by engaging individuals through thought-provoking questions and activities designed to stimulate discussion.
- Prepared written opinions or decisions regarding cases.
- Identified areas in need of improvement and implemented solutions.
- Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at all times during sessions.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
Patient Support Assistance
My Flex Health
03.2021 - 02.2023
- Checked patient rooms for adequate linens and supplies and restocked as necessary.
- Observed and reported changes in patients'' conditions promptly, resulting in timely interventions from healthcare providers.
- Reduced risk of infections through strict adherence to infection control protocols within the facility.
- Contributed to effective teamwork by collaborating with healthcare professionals to ensure optimal patient outcomes.
- Helped other staff with patient transfers by moving patients between departments.
Waitress Supervisor
Jai Ho Indian Restaurant
05.2020 - 11.2022
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
- Set and oversaw weekly and special event menu plans.
- Established performance metrics for waitstaff evaluations which led to improved efficiency levels across the team.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
Bachelor of Community Services - Social Work
Acknowledge Education
Perth, WA12.2023
Skills
Decision-Making
Problem Resolution
Teamwork and Collaboration
Friendly, Positive Attitude
Verbal Communication
Time Management
Conflict Resolution
Excellent Communication
Interpersonal Communication
Certification
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Volunteer Case Worker
Peel Connect
09.2023 - 11.2023
Patient Support Assistant
Fiona Stanley Fremantle Hospital Group
03.2023 - Current
Social Group Facilitator
Spectrum Space
01.2023 - 03.2023
Patient Support Assistance
My Flex Health
03.2021 - 02.2023
Waitress Supervisor
Jai Ho Indian Restaurant
05.2020 - 11.2022
Checkout Operator
The Park Hive IGA
03.2019 - 04.2023
Bachelor of Community Services - Social Work
Acknowledge Education
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