Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Office Administrator
MELC Australia
04.2018 - 02.2021
Interacted with customers by phone, email, or in-person to provide information.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Reconciled account files and produced monthly reports.
Education
Diploma of Project Management -
01.2020
Bachelor of Information Technology -
01.2017
Diploma of Computer Engineering -
01.2012
Skills
Positive 'CAN DO' Attitude
Problem-solving abilities
Active Listening
Reliable team player
Disclaimer
I [RAMANDEEP KAUR], hereby affirm that all the details mentioned above are true and correct to the best of my knowledge and belief.