Ramandeep Kaur
Glen Waverley,VIC
Summary
Experienced with monitoring and controlling complex systems. Utilizes advanced operational skills to ensure seamless and efficient workflows. Strong understanding of system diagnostics and incident response, ensuring continuous operational excellence.
Overview
5
5
years of professional experience
Work History
Control Room Operator
Southern Cross Protection
10.2023 - Current
- Inspected plant activities on screens and computers to identify and troubleshoot issues.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Enhanced overall security by diligently monitoring CCTV systems and reporting suspicious activities.o
- Enhanced overall security by diligently monitoring CCTV systems and reporting suspicious activities.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Provided variance reports to field staff to assist with task prioritization.
- Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
- Enhanced control room efficiency by streamlining processes and implementing new software tools.
- Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
- Responded immediately to emergency situations and implemented proper procedures to minimize impacts.
- Documented daily activities in internal system and submitted timely shift reports.
- Monitored CCTV cameras and alarm systems for security breaches.
- Monitored employee activities, confirming compliance with security regulations.
Control Room Operator
E Group Security
03.2022 - 10.2023
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Gatehouse Guard
G4S Security
09.2021 - 03.2022
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Investigated suspicious activities and persons to maintain security of premises.
- Handled emergencies effectively, following established protocols for crisis management.
- Completed detailed incident reports when required, ensuring all relevant information was accurately recorded for future reference or investigation purposes
- Dealing with Truck drivers and weigh bridge work
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
Security Site Supervisor
Wilson Security
12.2019 - 08.2021
- Developed and implemented strategies to prevent and respond to security incidents.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Trained security workers on site-specified procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Managed team schedules to provide effective security coverage for building needs.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Education
Master of Technology - Software Engineering
Federation University Australia
VIC05-2021
Skills
- Proactive Approach
- Stress Tolerance
- Technical knowledge
- Shift Handover
- Situational Awareness
- Multitasking
- Data Entry
- Documentation
- Documentation skills
- Inspection skills
- Safety Management
- Problem-Solving
- Time Management
Timeline
Control Room Operator
Southern Cross Protection
10.2023 - Current
Control Room Operator
E Group Security
03.2022 - 10.2023
Gatehouse Guard
G4S Security
09.2021 - 03.2022
Security Site Supervisor
Wilson Security
12.2019 - 08.2021
Master of Technology - Software Engineering
Federation University Australia
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