Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Ramandeep Kaur

Melbourne,VIC

Summary

Customer-oriented Cafe Worker with experience in high-volume cafes. Plans, preps and maintains menu items in accordance with recipes and assists with clearing and cleaning of tables. Maintains in-depth knowledge of menu items and pricing.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Server

Mezbaan dine in
Melbourne, vic
07.2024 - Current
  • Delivered food to tables in a timely manner.
  • Provided quality customer service with a friendly attitude.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Assisted cooks in preparing ingredients for meals.
  • Prepared salads, desserts, appetizers and other cold items.
  • Labeled containers with date before storing food in refrigerators or freezers.
  • Maintained detailed records of inventory used on a daily basis.
  • Assisted chefs in plating dishes for presentation.
  • Cleaned ovens and grills after each use according to established procedures.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Followed recipes and customer requests to prepare meals.
  • Partnered with chef to cook food and comply with food preservation guidelines.
  • Prepared garnishes to complement dishes on menu.
  • Provided customer service when necessary, addressing inquiries and ensuring satisfaction.

Cafe Worker

jamaica blue
Melbourne, Vic
02.2024 - 11.2024
  • Greeted customers upon arrival and provided assistance with menu selections.
  • Received payment from customers, processed credit card transactions, and issued change or receipts.
  • Cleaned tables in the dining area before and after customer seating.
  • Stocked service areas with napkins, utensils, condiments, and other supplies.
  • Adhered to health and safety regulations when handling food items.
  • Managed cash register operations efficiently and accurately.
  • Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
  • Restocked shelves with merchandise throughout the day as needed.
  • Maintained accurate records of all sales transactions for daily reporting purposes.
  • Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
  • Communicated effectively with kitchen staff regarding order accuracy and delivery times.
  • Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Served patrons food from counters and steam tables.
  • Analyzed sales data and financial reports to identify trends and areas for improvement.
  • Conducted performance evaluations for staff, providing feedback and setting goals for improvement.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.

Education

Master of Arts - Public Policies

RMIT University
Melbourne, VIC
02-2024

Hospitality And Tourism Management

Punjabi University Patiala
India
07-2023

Bachelor of Arts - Arts Education

Punjab University Chandigarh
India
08-2021

Skills

  • Daily specials memorization
  • Food and beverage pairings
  • Register operation
  • High volume dining
  • Table management
  • Dining area maintenance
  • Safe food handling
  • Efficient service
  • Customer service
  • Hospitality and accommodation
  • Price memorization
  • Station stocking
  • Financial records oversight
  • Payment processing
  • Order taking
  • Team collaboration
  • Food inspection

Languages

English
Professional

Certification

  • Food handling certificate
  • First aid certificate

Affiliations

  • cafe all rounder
  • Restaurant kitchen helper and and working outside kitchen as well

Timeline

Restaurant Server

Mezbaan dine in
07.2024 - Current

Cafe Worker

jamaica blue
02.2024 - 11.2024

Master of Arts - Public Policies

RMIT University

Hospitality And Tourism Management

Punjabi University Patiala

Bachelor of Arts - Arts Education

Punjab University Chandigarh

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Ramandeep Kaur