Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
QUICK LEARNER
Timeline
Generic

RAMANDEEP KAUR

Summary

Dynamic Housekeeping Supervisor with a proven track record at AHS Hospitality, excelling in employee scheduling and staff training. Enhanced guest satisfaction through rigorous quality improvements and effective project delegation. Recognized for fostering a collaborative team environment, resulting in increased performance and operational efficiency.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Housekeeping Supervisor

AHS Hospitality
09.2023 - Current
  • Placed orders for housekeeping supplies and guest toiletries.
  • Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Increased employee performance through effective supervision and training.
  • Worked with front desk to respond promptly to all guest requests.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.

Housekeeping Supervisor

Central Highlands Lodge
10.2021 - 08.2023
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.

Housekeeping Room Attendant/Self-checker/Team Leader

AHS Hospitality
05.2018 - 10.2021
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.

Education

DIPLOMA IN HOSPITALITY -

CLINTON INSITITUDE
Hobart, TAS
04-2020

CERTIFICTAE 3 & 4 IN HOSPITALITY -

CLINTON INSTITUDE
Hobart, TAS
03-2019

Bachelor of Science - Computer Science TECHNOLOGY

VIDYA SAGAR POLYTECHNIC, COLLEGE
PUNJAB, INDIA
01-2017

Skills

  • Employee scheduling
  • Project delegation
  • Staff training and development
  • Quality improvements
  • Budget administration
  • Collaborative team development

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Good experience with OPERA and HTML.
  • Resolved product issue through consumer testing.

Certification

CERTIFICATE 3 & 4 IN HOSPITALITY

DIPLOMA IN HOSPITALITY

MANNUAL HANDLING


QUICK LEARNER

I am able to grasp new concepts quickly, retain information effectively and apply their knowledge efficiently in various situations.

Timeline

Housekeeping Supervisor

AHS Hospitality
09.2023 - Current

Housekeeping Supervisor

Central Highlands Lodge
10.2021 - 08.2023

Housekeeping Room Attendant/Self-checker/Team Leader

AHS Hospitality
05.2018 - 10.2021

DIPLOMA IN HOSPITALITY -

CLINTON INSITITUDE

CERTIFICTAE 3 & 4 IN HOSPITALITY -

CLINTON INSTITUDE

Bachelor of Science - Computer Science TECHNOLOGY

VIDYA SAGAR POLYTECHNIC, COLLEGE

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RAMANDEEP KAUR