Ramandeep Kaur
Brisbane,QLD
Summary
Dedicated professional with a strong background in customer service and relationship building, notably at CCNASA and Mobility Agency. Proven ability to enhance client well-being through compassionate care and effective problem resolution. Skilled in maintaining compliance with health regulations while delivering exceptional service, ensuring a safe and welcoming environment for all clients.
Overview
3
3
years of professional experience
Work History
Personal Care Assistant
CCNASA and Mobility Agency
10.2023 - 10.2024
- Promoted self-esteem and wellness by assisting clients with daily living tasks.
- Provided nutritional support through careful monitoring of feeding and intake.
- Reduced injury risks by ensuring safe transferring and positioning of clients.
- Developed strong emotional connections with clients, delivering essential companionship.
Food Service Assistant
Feathers Hotel
04.2022 - 02.2024
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
Customer Service Cashier
Pie Face Fuel Station
01.2022 - 07.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Certificate 3 And Certificate 4 in Commercial Cook -
Clayton College
Adelaide, SADiploma in Hospitality Management
Clayton College
Adelaide, SA01.2024
Skills
- Customer service
- Customer relations
- Problem resolution
- Relationship building
- Complaint handling
Timeline
Personal Care Assistant
CCNASA and Mobility Agency
10.2023 - 10.2024
Food Service Assistant
Feathers Hotel
04.2022 - 02.2024
Customer Service Cashier
Pie Face Fuel Station
01.2022 - 07.2022
Certificate 3 And Certificate 4 in Commercial Cook -
Clayton College
Diploma in Hospitality Management
Clayton College