ramandeep kaur
Clyde North,VIC
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Admin
Taxx Solutions
03.2025 - Current
- Coordinated daily operations, ensuring smooth workflow across departments.
- Managed scheduling and appointment setting for client consultations.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Improved employee productivity with effective time management strategies for daily tasks.
Customer Service Representative
Punjab Import
10.2024 - 08.2025
- Assisted customers with product inquiries, ensuring accurate information delivery and enhancing customer satisfaction.
- Processed orders efficiently, maintaining attention to detail for seamless transactions.
- Handled customer complaints with empathy, resolving issues effectively to retain loyalty.
- Collaborated with team members to streamline service processes, improving overall efficiency.
- Maintained knowledge of product offerings to provide tailored recommendations to clients.
- Responded to customer requests for products, services, and company information.
Education
Certificate III - Painting And Decoration
OIC College's
Australian, Vic05.2022
Master Of Computer Applications - Computer And Information Sciences
Punjab University
India04.2013
Bachelor Of Computer Applications - Computer Science
Punjab University
India04.2009
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- MS office
- Documentation and reporting
- Decision-making
- Team building and leadership
- Team collaboration
- Work Planning and Prioritization
- Time management
- Relationship development
- Document control
- Mail handling
- Timesheet processing
Reference
On request.
Timeline
Admin
Taxx Solutions
03.2025 - Current
Customer Service Representative
Punjab Import
10.2024 - 08.2025
Certificate III - Painting And Decoration
OIC College's
Master Of Computer Applications - Computer And Information Sciences
Punjab University
Bachelor Of Computer Applications - Computer Science
Punjab University