Ramanpreet Kaur
Weir Views
Summary
A dedicated and highly skilled Strata Manager with extensive experience in managing diverse property portfolios, including residential, commercial, and mixed-use buildings. Proficient in property administration, budgeting, and ensuring compliance with regulatory standards. Recognised for exceptional stakeholder management, attention to detail, and the ability to coordinate with legal teams on complex property matters. Holding a VIC Agents Representative certification from the Real Estate Academy Australia, I bring a strong foundation in property management practices, complemented by proficiency in Microsoft Office Suite. Committed to delivering outstanding customer service and maintaining high standards of property management.
Overview
6
6
years of professional experience
Work History
Strata Community Manager
Victoria Body Corporate Services
03.2024 - Current
- Oversee diverse portfolio of over 70 properties, including residential, commercial, and mixed-use buildings, ensuring all properties are maintained and managed in accordance with legal and client requirements.
- Draft and prepare annual budgets tailored to each client's requirements, factoring in regular expenses such as maintenance, utilities, and reserve funds, while ensuring financial stability for an Owners Corporation.
- Engage with solicitors and legal teams to execute common area lease agreements, ensuring all legal requirements are met and protecting interests of an Owners Corporation.
- Coordinate and manage insurance renewals for all properties within the portfolio, ensuring adequate coverage and compliance with statutory requirements.
- Ensure all properties comply with relevant regulations and laws, including building codes, safety standards, and Owners Corporation Act. Identify and mitigate potential risks to protect the interests of the owners and residents.
- Act as the primary liaison between property owners, residents, contractors, and other stakeholders, ensuring clear and effective communication on all property-related matters.
- Organise and facilitate Annual General Meetings (AGMs) and other necessary meetings, preparing agendas, minutes, and action items to keep all stakeholders informed and engaged.
- Coordinate regular maintenance and repair work across all properties and lead special projects such as major repairs, upgrades, or refurbishments, working closely with contractors and service providers to ensure timely and cost-effective solutions.
- Handle disputes between owners, residents, and an Owners Corporation, mediating conflicts and finding resolutions in a fair and timely manner.
- Monitor and report on the financial status of an Owners Corporation, including preparing monthly and annual financial statements, and ensuring all records are accurate and up-to-date.
- Provide exceptional customer service to all property owners and residents, addressing concerns promptly and professionally.
- Negotiate and manage contracts with service providers, ensuring that all work is performed to a high standard and within budget.
- Maintain accurate records of all property-related documents, including contracts, correspondence, and legal documents, ensuring they are easily accessible when needed.
Executive Assistant
Engine Property Group
2 2023 - 11.2023
- Managed end-to-end lease administration, ensuring all lease agreements were in compliance with company policies and relevant legislation.
- Acted as the primary point of contact for all stakeholders, including clients, contractors, and internal teams, to ensure smooth communication and coordination.
- Gained extensive experience with Strata Master and Strata Connect applications, facilitating effective property management and documentation.
- Assisted in budgeting processes, prepared financial reports, and monitored property leasing budgets.
- Coordinated meetings and managed executive calendars, ensuring efficient time management and task prioritisation.
- Approved and processed invoices related to common area lease agreements and property management activities.
Admin Coordinator
Select Strata Properties
07.2022 - 01.2023
- Provided high-level administrative support to the Owners Corporation Manager, managing a diverse portfolio of residential, commercial, industrial and mixed-use properties.
- Handled property documentation, issued invoices using Xero, and coordinated with contractors for property maintenance and repairs.
- Requested work quotes and issued work orders to relevant contractors
- Issued arrears notice and final fees notice to clients
- Liaised with legal agencies for debt recovery and worked with insurance companies to manage claims, demonstrating a solid understanding of owner corporation act 2006.
- Facilitated Annual General Meetings, distributed notices, and finalised action plans in collaboration with the OC Manager.
Building Security Concierge
PDG Corporation
11.2018 - 03.2020
- Served as the first point of contact for Security and Maintenance queries for all residents
- Scheduled deliveries and made reservations for spa services, dining, cinemas and other common areas of the building using Kindred
- Access controlling using the Integrity Access Control system
- Monitored CCTV
- Maintained effective communication within the team.
Education
VIC Agents Representative -
Real Estate Academy Australia
08.2021 - 09.2021
Bachelor of Information Technology - undefined
Deakin University
Melbourne, VICDiploma of Computing - undefined
Deakin College
Melbourne, VICSkills
- Portfolio Management
- Budgeting and Financial Management
- Insurance Management
- Legal Coordination
- Compliance and Risk Management
- Stakeholder Management
- Meeting Facilitation
- Maintenance Coordination
- Dispute Resolution
- Contract Management
- Project Management
- Customer Service
- Document Management
- Attention to Detail
- Administrative Support Skills
- Excellent Analytical and Problem-Solving Skills
- Excellent Verbal and Written Communication Skills
- Computer Literacy
- Proficient in Microsoft Office Suite
Timeline
Strata Community Manager
Victoria Body Corporate Services
03.2024 - Current
Admin Coordinator
Select Strata Properties
07.2022 - 01.2023
VIC Agents Representative -
Real Estate Academy Australia
08.2021 - 09.2021
Building Security Concierge
PDG Corporation
11.2018 - 03.2020
Executive Assistant
Engine Property Group
2 2023 - 11.2023
Bachelor of Information Technology - undefined
Deakin University
Diploma of Computing - undefined
Deakin College
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