Overview
Work History
Education
Skills
Placements
References
Certification
Timeline
Generic

Ramanpreet Kaur

Rockhampton,QLD

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant in Nursing

North Rockhampton Nursing Centre
02.2023 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels monthly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Online Personal Shopper

Woolworths
06.2022 - 11.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.

Customer Service Representative

Cheesecake Shop
05.2022 - 01.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Hero kebabs
07.2020 - 05.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Origin kebabs, Hyperdome
11.2018 - 07.2020

Origin kebabs, QUT
06.2018 - 03.2020

Airport kebab
01.2018 - 07.2018

Education

Certificate III in Individual Support
New England College, Brisbane
04.2018

Bachelor of Nursing
Griffith University, Brisbane
12.2024

Skills

  • Excellent organizational skills along with the ability to work well in a stressful environment
  • Good analytic and problem-solving skills
  • Effective time management abilities
  • Possess awareness and sensitivity

Placements

  • Regis Salisbury (aged care), 120-hour Certificate III in Individual Support
  • 1809NRS Effective Nursing Practice: 80 hours St Vincent's Hospital, Kangaroo Point, QLD
  • 2803NRS Acute Nursing Practice- 102.50 hours, GCPH-Ward 6-Medical - Rehabilitation, GCPH - Gold Coast Private Hospital Parent Site, QLD
  • Prince Charles Hospital, TW Thoracic, 80 hours, Prince Charles Hospital, Chermside, QLD
  • 2807NRS Chronic Illness Management- 80 hours GCPH- Ward 9 - Surgical - Bariatric surgery, GCPH - Gold Coast Private Hospital, QLD
  • 2809NRS Mental Health Nursing Practice- 80 hours GCUH-F Block - G Orchid, Southport, QLD
  • 3804NRS Community Nursing Practice-80 Hours, Metro North HHS - COH - North Lakes Health Precinct - Diabetes, North Lakes, QLD
  • 3803NRS Complex Clinical Care, 80 hours, QEII Elizabeth Jubilee Hospital, Acute Medical Care
  • 3808NRS Professional Experience Capstone- 160 hours, GCUH- C2 West Surgical Inpatient unit
  • 3808NRS Professional Experience Capstone: 160 hours, Princess Alexandra Hospital-Ward 2C Neurosurgery (future placements)

References


  • Harmeet Kaur, 0480294858, RN at press care, Kawana, Sunshine Coast, QLD
  • Jess, 0423113909, Hero kebab manager
  • Oz, 0423079041, Origin kebab Hyperdome owner
  • Mani Sidhu, 040133909, mechanic at Toyota
  • navdeep kaur 0748168135, ANUM at NRNC

Certification

Certificate 3 in Individual Support

First aid and CPR certificate.

Blue Card

Immunisation history

Timeline

Assistant in Nursing

North Rockhampton Nursing Centre
02.2023 - Current

Online Personal Shopper

Woolworths
06.2022 - 11.2023

Customer Service Representative

Cheesecake Shop
05.2022 - 01.2023

Hero kebabs
07.2020 - 05.2022

Origin kebabs, Hyperdome
11.2018 - 07.2020

Origin kebabs, QUT
06.2018 - 03.2020

Airport kebab
01.2018 - 07.2018

Certificate III in Individual Support

Bachelor of Nursing

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