Ramanpreet Kaur
Rockhampton,QLD
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant in Nursing
North Rockhampton Nursing Centre
Rockhampton, QLD
02.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels monthly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Online Personal Shopper
Woolworths
Rockhampton, QLD
06.2022 - 11.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
Customer Service Representative
Cheesecake Shop
Rockhampton, QLD
05.2022 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Hero kebabs
07.2020 - 05.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Origin kebabs, Hyperdome
11.2018 - 07.2020
Origin kebabs, QUT
06.2018 - 03.2020
Airport kebab
01.2018 - 07.2018
Education
Certificate III in Individual Support
New England College, Brisbane 04.2018
Bachelor of Nursing
Griffith University, Brisbane12.2024
Skills
- Excellent organizational skills along with the ability to work well in a stressful environment
- Good analytic and problem-solving skills
- Effective time management abilities
- Possess awareness and sensitivity
Placements
- Regis Salisbury (aged care), 120-hour Certificate III in Individual Support
- 1809NRS Effective Nursing Practice: 80 hours St Vincent's Hospital, Kangaroo Point, QLD
- 2803NRS Acute Nursing Practice- 102.50 hours, GCPH-Ward 6-Medical - Rehabilitation, GCPH - Gold Coast Private Hospital Parent Site, QLD
- Prince Charles Hospital, TW Thoracic, 80 hours, Prince Charles Hospital, Chermside, QLD
- 2807NRS Chronic Illness Management- 80 hours GCPH- Ward 9 - Surgical - Bariatric surgery, GCPH - Gold Coast Private Hospital, QLD
- 2809NRS Mental Health Nursing Practice- 80 hours GCUH-F Block - G Orchid, Southport, QLD
- 3804NRS Community Nursing Practice-80 Hours, Metro North HHS - COH - North Lakes Health Precinct - Diabetes, North Lakes, QLD
- 3803NRS Complex Clinical Care, 80 hours, QEII Elizabeth Jubilee Hospital, Acute Medical Care
- 3808NRS Professional Experience Capstone- 160 hours, GCUH- C2 West Surgical Inpatient unit
- 3808NRS Professional Experience Capstone: 160 hours, Princess Alexandra Hospital-Ward 2C Neurosurgery (future placements)
References
- Harmeet Kaur, 0480294858, RN at press care, Kawana, Sunshine Coast, QLD
- Jess, 0423113909, Hero kebab manager
- Oz, 0423079041, Origin kebab Hyperdome owner
- Mani Sidhu, 040133909, mechanic at Toyota
- navdeep kaur 0748168135, ANUM at NRNC
Certification
Certificate 3 in Individual Support
First aid and CPR certificate.
Blue Card
Immunisation history
Timeline
Assistant in Nursing
North Rockhampton Nursing Centre
02.2023 - Current
Online Personal Shopper
Woolworths
06.2022 - 11.2023
Customer Service Representative
Cheesecake Shop
05.2022 - 01.2023
Hero kebabs
07.2020 - 05.2022
Origin kebabs, Hyperdome
11.2018 - 07.2020
Origin kebabs, QUT
06.2018 - 03.2020
Airport kebab
01.2018 - 07.2018
Certificate III in Individual Support
Bachelor of Nursing