RAMANPREET KAUR
St Albans,VIC
Summary
Retail Assistant Manager with 2 years of relevant leadership experience and a genuine passion for customer service and developing relationships. Demonstrated background in delegating tasks and delivering performance feedback and guidance with a positive and empowering approach. Executes with consistent delivery and re-prioritizes in a fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.
Overview
4
4
years of professional experience
Work History
Retail Assistant Manager
Coles Supermarket
12.2022 - Current
- Assisted and helped in the preparation and production of products to company specified guidelines and time frames
- Successfully managed the daily operations of the bakery department
- Created and maintained an efficient production process, ensuring quality control and cost containment
- Ensured customers are served in a friendly and efficient manner
- Responsible for maintaining the standard of the store in regards with the sales and quality
- Filled and maintained the presentation of stock.
Assistant store manager
Schnitz Australia
12.2020 - 11.2022
- Delivering exceptional customer experience every time, while adhering to company policies and procedures
- Maintaining collaborative and supportive relationships with all Schnitz team members
- Complying with all work related legislated and organizational OH&S requirements
- Ensuring all interactions with key stakeholders in the most professional manner.
Personal Care Assistant
Raynes Park Court Aged Care
455, Bluff Road ,Hampton, VIC
12.2020 - 05.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
MBA - Master of Business Administration
Holmes College
Melbourne, VIC11.2023
Graduate diploma in Learning Management -
Newton College
11.2021
Certificate III - Certificate 3rd in Individual Support
Melbourne City College
Melbourne, VIC05.2021
Skills
- Kindness and empathy
- Team building
- Leadership
- Openness to learn
- Time Management
- Motivation
- Customer service
- Management
- Store operations
- Customer Engagement
- Retail Operations
Languages
English
Full Professional
Timeline
Retail Assistant Manager
Coles Supermarket
12.2022 - Current
Personal Care Assistant
Raynes Park Court Aged Care
12.2020 - 05.2021
Assistant store manager
Schnitz Australia
12.2020 - 11.2022
Graduate diploma in Learning Management -
Newton College
MBA - Master of Business Administration
Holmes College
Certificate III - Certificate 3rd in Individual Support
Melbourne City College