Ramanpreet Kaur
Sydney,NSW
Summary
Adept at team leadership and risk management, I leveraged strong communication skills to enhance customer service at KFC, leading to a notable increase in customer satisfaction. My background includes roles as a Cashier, Packer, Manager, and IELTS Trainer, where I consistently demonstrated reliability and a commitment to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
The fresh fruit team
Glenwood, NSW
03.2024 - Current
- Maintained current knowledge of store promotions to highlight sales to customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained work area and kept cash drawer organized.
- Recognized by management for providing exceptional customer service.
Packer
Morco Fresh
Lidcombe, NSW
09.2023 - 10.2024
- Wrapped items securely using appropriate packing materials.
- Marked and labeled containers, container tags or products using marking tools.
- Assembled cartons, crates, and containers to prepare for shipping.
Manager
KFC
Riverstone, NSW
11.2023 - 03.2024
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Assigned work and monitored performance of project personnel.
- Monitored staff performance and addressed issues.
- Recruited and trained new employees to meet job requirements.
IELTS Trainer
Mindway Educationals
Ludhiana, Punjab
10.2021 - 12.2022
- Utilized various classroom management techniques in order to maintain discipline during classes.
- Encouraged students to interact and discuss topics related to IELTS exams in order to improve their communication skills.
- Helped students succeed through coaching, mentoring and positive reinforcement.
- Instructed students in test-taking strategies for the IELTS exam.
Education
Master of Social Work - Social Work
Excelsia University College
Macquarie Park, NSWBachelor of Arts - Psychology, Economics And Political Science
Guru Nanak Dev University
Amritsar05-2021
High School - Physics, Chemistry And Mathematics
S.D. Model Sr. Sec. School
Phagwara03-2018
Skills
- Patience and empathy
- Reliability and punctuality
- Strong communication skills
- Hand-eye coordination
- Physical stamina
- Risk management
- Team leadership
Languages
English
Full Professional
Hindi
Professional
Punjabi
Professional
Affiliations
- I like playing Table Tennis.
- I am an athlete of 1500m and 800m
- I love travelling
Accomplishments
- Rewarded by DGP of Punjab twice due to excellence in academics.
Certification
- Certificate in short-term cooking course.
- Certificate in Nail art and Extensions.
- Completed a placement of 500 hours at Wesley Mission, Australia.
- Doing another placement of 500 hours at Priority Disability Care, Australia.
References
References available upon request.
Timeline
Cashier
The fresh fruit team
03.2024 - Current
Manager
KFC
11.2023 - 03.2024
Packer
Morco Fresh
09.2023 - 10.2024
IELTS Trainer
Mindway Educationals
10.2021 - 12.2022
Master of Social Work - Social Work
Excelsia University College
Bachelor of Arts - Psychology, Economics And Political Science
Guru Nanak Dev University
High School - Physics, Chemistry And Mathematics
S.D. Model Sr. Sec. School
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