Tarnpreet Kaur
Logan City,QLD
Summary
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Over 2 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
4
4
years of professional experience
Work History
Delivery Courier
Yello Courier
09.2021 - Current
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout delivery process.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
Uber Partner
Delivery Now
03.2020 - 08.2022
- Improved customer satisfaction by providing prompt and professional service as Uber Partner.
- Maintained high driver rating through excellent communication and navigational skills.
- Enhanced passenger experience by keeping clean and comfortable vehicle environment.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
Education
Cert. III in Early Childhood Education & Care - Childcare
BLOCK Learning
Hornsby, NSW12.2023
Hotel Management - Hospitality
ICASTEC
Singapore03.2018
Bachelors of Computer Accounting - Accounting And Computer Science
Punjab University
Chandigarh, India04.2013
Skills
- Punctuality
- Attention to detail
- Decision-making
- Time management
- Self-motivation
- Multitasking
- Customer service
- Professionalism
- Adaptability
- Working Independently
Timeline
Delivery Courier
Yello Courier
09.2021 - Current
Uber Partner
Delivery Now
03.2020 - 08.2022
Cert. III in Early Childhood Education & Care - Childcare
BLOCK Learning
Hotel Management - Hospitality
ICASTEC
Bachelors of Computer Accounting - Accounting And Computer Science
Punjab University
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