Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
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Rambabu Divi

Morayfield,QLD

Summary

Motivated business professional bringing 9 years of fuel and convenience experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Commission Agent

United Petroleum
01.2022 - Current
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Monitored staff performance, providing final-say assessment over inquiries.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Performed statistical analyses to gather data for operational and forecast team needs.

Business Owner

Little Mountain Car Cafe
05.2018 - 11.2021
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Managed store organization, maintenance, and purchasing functions.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Store Manager

IGA Supermarket
02.2016 - 04.2018
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Developed and maintained relationships with customers and suppliers through account development.

Console Operator

Caltex Star Mart
06.2014 - 01.2016
  • Actively engaged with customers to provide general assistance and information on store merchandise.
  • Balanced and organized the cash register by handling cash, counting change, and storing coupons.
  • Stocked merchandise, clearly labelling items, and arranging according to planograms.
  • Recommended complementary purchases to customers, which led to increase in sales.

Education

Masters in Networking -

Central Queensland University
Brisbane, QLD
04.2016

Bachelors in Electronics Engineering -

St Stanley College of Engineering & Tech
Muthangi
05.2013

Skills

  • Capital Expenditure Planning
  • Financial Reporting
  • Sales Tactics
  • Strategic Marketing
  • Inventory Control
  • Competitor Trend Research
  • Customer Needs Assessments
  • Employee Motivation and Performance
  • Interpersonal Skills
  • Microsoft Office 365

Accomplishments

  • Increased revenue growth for the Independent fuel station by 30% and achieved huge profit in the sale of the same business.
  • Achieved good growth-rate in attracting customers to the store by launching new products and service.
  • Fostered and maintained customer-relations and loyalty.


Certification

  • Foods Safety Supervisor
  • Responsible Serving of Alcohol, Victoria


Languages

English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual

References

Details to be provided up-on request.

Timeline

Commission Agent

United Petroleum
01.2022 - Current

Business Owner

Little Mountain Car Cafe
05.2018 - 11.2021

Store Manager

IGA Supermarket
02.2016 - 04.2018

Console Operator

Caltex Star Mart
06.2014 - 01.2016

Masters in Networking -

Central Queensland University

Bachelors in Electronics Engineering -

St Stanley College of Engineering & Tech

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Rambabu Divi