Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rameez Vaseer

Macquarie Links,NSW

Summary

Professional and experienced specialist with a strong commitment to maintaining rigorous quality assurance. Offering over five years of experience in various trades: disability care, customer service support, and airport ground services. Strong influencing and communication skills to engage the business side of operations. Adept at analyzing existing processes and recommending or implementing innovative interventions to continuously improve performance.

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.


Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

8
8
years of professional experience

Work History

Solar Sales Specialist

Smart Energy
01.2024 - Current
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Built strong client relationships through consistent communication and effective problem solving.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Expanded customer base with targeted prospecting and lead generation efforts.
  • Streamlined sales processes for improved efficiency, resulting in increased productivity.
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
  • Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
  • Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.

Customer Care Specilaist

Commonwealth Bank
03.2023 - 01.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Reduced customer complaints by efficiently resolving issues through effective communication and problem-solving skills.
  • Improved team performance by sharing knowledge and best practices with colleagues in regular training sessions.
  • Streamlined processes for quicker response times, resulting in improved customer experiences.
  • Developed strong relationships with clients, leading to increased loyalty and repeat business.
  • Collaborated with cross-functional teams to ensure seamless service delivery for customers.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Identified potential sales opportunities while assisting customers, driving revenue growth through upselling and cross-selling techniques.

Ground Crew/ Ramp Agent

Qantas Link
02.2022 - 04.2023
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.

NDIS Support Worker

Mable
03.2016 - 06.2018
  • Increased production efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced workplace accidents with thorough safety training and regular equipment maintenance.
  • Complying With All Legal and Regulatory Requirements And Company Procedures Planning And Setting Up Day TO Day programs That Set Up Skills Development
  • Participated In The Assessment Of Needs Of Clients, developing Individual Plans, Implementation Of Strategies And Behaviour Management Programs

Education

Bachelors - Podiatry Medicine

Western Sydney University
Sydney, NSW
06.2026

Bachelors - Health Science (clinical Sciences)

Western Sydney University
Sydney, NSW
11.2024

No Degree -

NDIS Quality And Safeguards Commission
Sydney NDIS Commission
03.2021

High School Diploma -

Al Faisal College
Minto, NSW
11.2020

Skills

  • Solve Problems Expert
  • Strong Ability to Identify, Analyze & Expert
  • Judgement and Decision Making Expert
  • Client Relations
  • Sales Funnel Management
  • Staff Education and Training
  • Pipeline Management
  • Sales Strategy Development
  • Call Center Operations
  • Customer Service and Care
  • Sales Expertise

Timeline

Solar Sales Specialist

Smart Energy
01.2024 - Current

Customer Care Specilaist

Commonwealth Bank
03.2023 - 01.2024

Ground Crew/ Ramp Agent

Qantas Link
02.2022 - 04.2023

NDIS Support Worker

Mable
03.2016 - 06.2018

Bachelors - Podiatry Medicine

Western Sydney University

Bachelors - Health Science (clinical Sciences)

Western Sydney University

No Degree -

NDIS Quality And Safeguards Commission

High School Diploma -

Al Faisal College
Rameez Vaseer