Summary
Overview
Work History
Education
Skills
Studying property, religious activities, cooking and travelling.
Timeline
Generic

Ramendra Pratap

Prestons,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Detention Officer

Serco
10.2009 - 10.2023
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Improved facility safety by performing thorough inspections of rooms, common areas, and property for contraband or damage.
  • Assisted daily operations, including supervising detainee meal distribution and recreational activities.
  • Assisted with medication, feeding, housing, and physical well-being of detainees.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
  • Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
  • Regularly conducted security checks.
  • Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
  • Collaborated with medical staff to address detainee health concerns, coordinating care plans and monitoring progress as needed.
  • Processed visitors and attorneys arriving to see prisoners.
  • Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
  • Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
  • Identifying and referring detainees for mental health.
  • Responded to emergency situations and assisted de-escalating hostile confrontations.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted security checks of inmates and living areas.
  • Enforced rules and regulations to maintain order among inmates.
  • Reporting unusual behaviour.
  • Received and inspected mail, property from visitors on behalf of designated detainees.
  • Provided assistance and guidance to detainees regarding daily activities.
  • Responded to inquiries from inmates and other members of public.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with detainees.
  • Transported detainees to and from court hearings, medical appointments and other locations.
  • Assisted centre maintenance by escorting contractors on site and getting tasks done while maintaining safety and security of centre and contractors , detainees and staff.

Detention Officer

GSL / GEO/ Group 4 And ACM
06.2000 - 10.2009

Same as detention officer job above.

Education

No Degree - Certificate 3 in Community Studies

CTI
Canberra, ACT
2010

No Degree - Certificate 3 Correctional Practices

TAFE
Nsw
2001

Skills

  • Patience and Tolerance
  • Emergency Response
  • Physical restraint
  • Behavioral observation
  • Good communication skills
  • Conflict Resolution skills
  • Working with minimum assistance/support

Studying property, religious activities, cooking and travelling.

Like driving;  Drove couriers for 4 years  and taxi driving for one year before being a detention officer.

Timeline

Detention Officer

Serco
10.2009 - 10.2023

Detention Officer

GSL / GEO/ Group 4 And ACM
06.2000 - 10.2009

No Degree - Certificate 3 in Community Studies

CTI

No Degree - Certificate 3 Correctional Practices

TAFE
Ramendra Pratap