Summary
Overview
Work History
Education
Skills
Professional Development
References
Certification
Languages
Timeline
Generic

Asmita Bartaula

Queanbeyan West,Australia

Summary

I am compassionate, punctual, enthusiastic, team player as well as certified Nursing Assistant. Familiar with advanced medical terminology and procedures, A well-presented, polite, and friendly individual who can combine a polite manner with an unwavering commitment to individual support, with the ability to build productive relationships, resolve complex issues and win individual’s loyalty. I am an experienced carer who practices with care, compassion and understanding of clients’ needs. Looking forward to working in Australian Healthcare settings as an AIN.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Child Caregiver

CSIRO - Black Mountain Site
01.2024 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Documented children's growth and development.
  • Assisted in potty training and toilet hygiene.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Responded to inquiries from parents and guardians.
  • Created safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
  • Taught children to organize toys, wash hands, and share by leading by example.

Assisted In Nursing (AIN)

Heritage Queanbeyan Aged care facility
12.2023 - Current
  • Showering of resident and oral care
  • Dressing and changing of bed linens
  • Assistance, Feeding
  • Assessing and identifying any deterioration and reporting any change in health status of residents to the higher authority (RN and supervisor)
  • Understand employee responsibilities including infection control practices work health and safety and manual handling
  • Providing care to clients with high care needs and challenging behaviours
  • Timely documentation of clients’ behaviours and cares and so on.
  • Collaborated with fellow instructors for continuous improvement of teaching techniques and curriculum development.
  • Successfully navigated diverse conditions, adapting accordingly to ensure safety of the residents
  • Provided guidance to clients in overcoming challenges and identifying opportunities.

Customer Service Representative

Woolworths Group
07.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and thecompany alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Provided primary customer support to internal and external customers.
  • Tracked customer service cases and updated service software with customer information.

Education

Aged Care

Supreme Education And Training PTY LTD
Sydney, NSW
11.2023

Bachelor of education -

Narayani college
Hetauda, Nepal
01.2022

+2 level of education -

Narayani higher secondary school
Hetauda, Nepal
01.2018

S.L.C -

Hetauda Academy higher secondary school
Hetauda, Nepal
01.2016

Skills

  • Basic knowledge of client’s biopsychosocial framework
  • Patient management and privacy
  • Better manual handling skills
  • Exemplary communication, presentation, interpersonal and analytical skills
  • Ability to support clients to meet personal care needs including high care needs such as palliative and dementia care
  • Excellent documentation skills (hard copy and electronic documentation)
  • Ability to multi-task and handle steadily increasing levels of responsibility
  • Innovative, self-managed
  • Sound understanding of and commitment to workplace health and safety
  • Ability to effectively work under pressure whilst maintaining high standards of patient/client care
  • Transporting patients
  • Companionship and emotional support
  • Feeding assistance
  • Dementia and Alzheimer's knowledge
  • Responding to emergencies
  • Supporting clients
  • Assisting patients in their every type of personal cleanliness

Professional Development

  • Certificate IV in Ageing Support (Disability and Ageing), Supreme Education and training PTY LTD.
  • Certificate 3 In child care,
  • Manual Handling Certificate
  • Current Senior First Aid/CPR Certificate
  • Current National Police Check Certificate
  • Advanced computer skills in MS Word, PowerPoint & Excel applications.

References

  • Provided on request

Certification

  • Certified Child carer CSIRO Child care, 4 Months
  • Certified AIN, Heritage aged care,4 Months

Languages

Nepali
Elementary
English
Professional Working
Hindi
Professional Working

Timeline

Child Caregiver

CSIRO - Black Mountain Site
01.2024 - Current

Assisted In Nursing (AIN)

Heritage Queanbeyan Aged care facility
12.2023 - Current

Customer Service Representative

Woolworths Group
07.2023 - Current

Aged Care

Supreme Education And Training PTY LTD

Bachelor of education -

Narayani college

+2 level of education -

Narayani higher secondary school

S.L.C -

Hetauda Academy higher secondary school

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Asmita Bartaula