Ramesh Paudel
Auburn,NSW
Summary
Customer-focused Food and Beverage Attendant with background in fast-paced hospitality environments. Known for maintaining high standards of cleanliness, handling food safely, and providing exceptional service to customers. Strengths include multitasking, working under pressure, and communicating effectively with both team members and guests. Previous roles have resulted in improved customer satisfaction rates due to attentive service and efficient problem-solving skills.
Overview
2
2
years of professional experience
Work History
F&B Associate
Hotel Yak & Yeti
Kathmandu
08.2023 - 06.2024
- Greeted customers and provided them with menus.
- Provided customers with information about menu items and specials.
- Assisted in setting up the dining area before service hours.
- Inspected dining and serving areas to ensure cleanliness and proper setup.
- Maintained high standards of customer service during peak hours.
- Performed cashier duties including taking payments from customers via cash, debit and credit cards or other payment methods.
Customer Support
Bhat Bhateni Super Market
Nepal
11.2022 - 06.2023
- Checked inventory levels of stock and ordered new items to restock shelves.
- Monitored the movement of goods from warehouses to stores.
- Organized products on shelves in an orderly manner for easy access by customers.
- Assisted customers with locating requested items in the store or warehouse.
- Received incoming shipments of products and checked them against order forms to ensure accuracy.
- Responded promptly to customer inquiries regarding product availability and pricing information.
Education
Bachelor of Science - Information Technology
Madan Bhandari Memorial College
Nepal10-2021
Master of Science - Information Technology
Australian Catholic University
North SydneySkills
- Guest Relations
- Customer Service
- Teamwork
- Safety Awareness
- Attention to Detail
- Communication
Timeline
F&B Associate
Hotel Yak & Yeti
08.2023 - 06.2024
Customer Support
Bhat Bhateni Super Market
11.2022 - 06.2023
Bachelor of Science - Information Technology
Madan Bhandari Memorial College
Master of Science - Information Technology
Australian Catholic University
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