Rami Ayoub
Karawara,WA
Summary
Dynamic leader with a proven track record in customer service and problem-solving. Mentored teams for innovation, resulting in significant expense reduction while ensuring regulatory compliance. Demonstrated adaptability and a strong work ethic, consistently enhancing customer satisfaction and loyalty at Al Jawad Restaurant. Skilled in content creation and social media management, driving continuous improvement and profitability.
Overview
2
2
years of professional experience
Work History
Chief Operating Officer, Nature Bees & Trees
Abdul-Rahman Ayoub
12.2022 - 09.2024
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Developed comprehensive financial plans to support long-term business objectives, reducing operational expenses while maximizing profitability.
- Championed continuous improvement initiatives, fostering a culture of innovation within the organization.
- Ensured regulatory compliance by developing policies in line with industry best practices to mitigate risks associated with legal or ethical violations.
Waiter, Al Jawad
Rabih Farhat
07.2024 - 09.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Education
High School Diploma -
Al-Mayadine International
Bezouriye, Lebanon06-2024
Skills
- Customer Service
- Problem-Solving
- Content Creation
- Work Ethic
- Adaptability
- Social Media Management
Accomplishments
- Resolved product issue through consumer testing.
- Achieved abundant plant development through effectively helping with testing various dirt and natural fertilizer.
- Documented and reduced Bee Killer Wasp issue which led to enhanced honey and bee production.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Passionate about mechanics, with a particular focus on automotive engineering technology
- Enthusiastic about balancing physical health with mental and emotional wellness
Timeline
Waiter, Al Jawad
Rabih Farhat
07.2024 - 09.2024
Chief Operating Officer, Nature Bees & Trees
Abdul-Rahman Ayoub
12.2022 - 09.2024
High School Diploma -
Al-Mayadine International
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