RAMI FOSBERRY
Mitcham,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Fosberry Films
Owner
01.2017 - Current
- Oversaw business budget planning and administration.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Coaching and leading teams to maximise productivity.
Store Manager
Florsheim Australia
03.2023 - 12.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
OPSM
Assistant/Store Manager
02.2022 - 11.2022
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing coaching, support and guidance.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Rostering effectively to work within budget.
- Monitored general store systems, inventory databases and operations to quickly identify and resolve issues or concerns.
- Checked finished eye wear to maintain optical standards, customer requirements and special requests.
- Recorded measurements, adjusted eye wear and made changes based on customer feedback. Optical dispensing.
Showroom Manager
PROtog
02.2018 - 10.2020
- Customer Service – providing specialist lighting and other product knowledge in store , phone and website assistance.
- Generated personal sales to meet or exceed established sales goals.
- Provided prompt, courteous service to every individual entering showroom.
- Supervised inventory and placed orders to replenish low running supplies.
- Liaised with marketing team to identify and develop sales and promotional events.
Store Manager
BayAudio Hearing Clinic
01.2013 - 12.2017
- Clerical – organizing patient files and government documents.
- Customer Service – providing knowledge on hearing aid products.
- Scheduling – making appointments for patients with an audiologist and rescheduling when needed.
- Sales – upselling and cross selling products to go with hearing aids.
- Roster management.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Business Specialist
Yes Optus / Virgin Mobile
01.2009 - 03.2013
- 3rd In Charge – Assisting store manager with daily duties.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
Education
Diploma of Photography -
The Photography Institute
Online2016
VET Hospitality Certificate 3 & 4 -
Doncaster Secondary College
Doncaster, VIC2005
Skills
- Retail and sales experience – (14 years)
- Management Experience (10 years)
- Proven sales skills
- Excellent customer service
- Organisational skills
- Communication
- Coaching Staff
- Leading Teams
- Rostering
- Decision-Making
- Strong initiative
- Photography
- Promotion
- Optical Dispensing
- Sales Support
- Time Management
Referees
Grace Moore - OPSM Store Manager - 0426621983
Brian Mckinnon - Training Manager - Protog - 0435144180
Linda Powell - Administration Manager - Protog - 0466112687
Timeline
Store Manager
Florsheim Australia
03.2023 - 12.2024
OPSM
Assistant/Store Manager
02.2022 - 11.2022
Showroom Manager
PROtog
02.2018 - 10.2020
Fosberry Films
Owner
01.2017 - Current
Store Manager
BayAudio Hearing Clinic
01.2013 - 12.2017
Business Specialist
Yes Optus / Virgin Mobile
01.2009 - 03.2013
Diploma of Photography -
The Photography Institute
VET Hospitality Certificate 3 & 4 -
Doncaster Secondary College
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