Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rami Salama

Sydney,Australia

Summary

Dynamic operations leader with extensive experience at Woolworths Group Pty Ltd, excelling in KPI achievement and team leadership. Proven track record in logistics and production planning, fostering effective communication and conflict resolution. Passionate about driving operational excellence and engaging teams to exceed targets in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Operations Team Leader

Woolworths Group Pty Ltd
07.2019 - Current
  • Receiving goods - managing deliveries
  • Receiving
  • Loading
  • Inventory
  • Tasks
  • Production management
  • People engagement
  • Logistics
  • Freight forward
  • Dispatch
  • Handling EA requests
  • Achieving KPI targets set out by company

Owner/Operator

Pest Management
10.2011 - Current
  • Operate/Own the company
  • Termite inspections for Properties
  • Treating different types of insects & Pests
  • Dealing with clients on daily basis
  • Payroll
  • Booking and managing jobs

Operations Consultant

McDonald's Australia Pty Ltd
Parramatta District
02.2008 - 02.2011
  • Business leadership- Report & deliver all profits to the company
  • Review & follow up of the below mentioned tasks in the role as restaurant manager & implement further strategies if required

Restaurant Manager

McDonald's Australia Pty Ltd
04.2006 - 02.2008
  • Delivering operational excellence
  • Profitability Control
  • People development
  • Follow up of restaurant systems
  • Conducting meetings
  • Ensuring a safe workplace
  • Equal opportunity for all employees
  • Meeting targets & deadlines
  • Handling customers complaints
  • Action plans
  • Recruitment & termination of staff
  • CCTV Monitoring
  • Complying with rules & regulations
  • Complying with the national food safety standards
  • Dealing with health & government inspectors
  • Restaurant presentation
  • Local store marketing
  • Entry & follow up of incidents & hazard logs

First Assistant Manager

McDonald's Australia Pty Ltd
Parramatta & Auburn
04.2003 - 04.2006
  • Assistant restaurant manager
  • Scheduling Rosters
  • Inventory

Second Assistant Manager

McDonald's Australia Pty Ltd
Parramatta, Auburn & Blacktown
06.2000 - 04.2003
  • Learning restaurant systems
  • OH&S
  • Customer Recovery

Education

Fire Warden Certificate -

03.2022

Senior First Aid Certificate -

03.2022

Certificate III in Pest Control Management -

03.2011

Certificate III In Security Operations - Responsible Service of Alcohol (RSA)

07.2010

Diploma in Business Leadership -

09.2008

Restaurant Leadership Practices -

07.2007

Effective Management Practices -

09.2006

Advanced System Management -

06.2004

Basic Shift Management -

03.2001

Skills

  • Experience in leadership
  • Effective communication
  • Conflict resolution
  • KPI achievement
  • Team leadership
  • Production planning
  • Freight forwarding
  • Time management
  • Teamwork and collaboration

References

Available Upon Request

Timeline

Operations Team Leader

Woolworths Group Pty Ltd
07.2019 - Current

Owner/Operator

Pest Management
10.2011 - Current

Operations Consultant

McDonald's Australia Pty Ltd
02.2008 - 02.2011

Restaurant Manager

McDonald's Australia Pty Ltd
04.2006 - 02.2008

First Assistant Manager

McDonald's Australia Pty Ltd
04.2003 - 04.2006

Second Assistant Manager

McDonald's Australia Pty Ltd
06.2000 - 04.2003

Fire Warden Certificate -

Senior First Aid Certificate -

Certificate III in Pest Control Management -

Certificate III In Security Operations - Responsible Service of Alcohol (RSA)

Diploma in Business Leadership -

Restaurant Leadership Practices -

Effective Management Practices -

Advanced System Management -

Basic Shift Management -

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Rami Salama