Ramin Masoud
Hampton Park,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Small Business Owner
Customized Rugs And Decor
02.2020 - Current
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Customer Service and online customer Communication
- Developed strategic partnerships with suppliers, negotiating favourable terms to control costs and improve product offerings.
Fitness Coach
PCHC Health Club
03.2014 - 01.2020
- Improved client fitness levels by designing and implementing personalized workout plans tailored to individual needs.
- Boosted overall gym membership retention rates through consistent follow-up and exceptional client support.
- Delivered high-quality group fitness classes, ensuring a safe and enjoyable experience for all participants.
- Increased gym revenue by promoting and selling personal training packages to new and existing clients.
- Client interaction and support on the floor providing safe and effective environment
Education
Diploma And Cert IV - Health And Fitness
Holmesglen Institute , Waverly Campus
09.2014
Skills
- Business Management and Development
- Business Growth and advertisement
- Customer Dealing and Service
- Strategic Planning
- Business Marketing
- Opportunity Identification
- Social Media Management
- Decision Making
- Creative Problem Solving
- Conflict Resolution
- Decision-Making
- Special Promotions Planning
References
References available upon request.
Timeline
Small Business Owner
Customized Rugs And Decor
02.2020 - Current
Fitness Coach
PCHC Health Club
03.2014 - 01.2020
Diploma And Cert IV - Health And Fitness
Holmesglen Institute , Waverly Campus
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