volunteer
Mrs Alison Winter
Salvation Army thrift shop Craigieburn 25 interlink drive VIC 3064
03.2016 - 08.2016
- Answered an average of 2/3 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Routinely answered customer questions regarding merchandise and pricing.
- Communicated all store initiatives and promotions to customers to generate return business.
- Recommended alternative items if product was out of stock.
