Motivated customer service representative committed to providing high quality service. Positive, infectious personality with excellent interpersonal and relationship-building skills. I have been working as a Administration Officer and data entry operator from last 7+ years. Self-motivated ,and administration brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
· Worked closely with Human resources to recruit, interview and train new data entry employees;
· Clearly communicate job expectations to data entry team;
· Receive and handle telephone calls and manage order of solar systems;
· Manage the data base systems;
· Manage daily activities of office as well as company-wide projects and activities
· In the absence of accountant, made the invoices to solar system buyers;
· Reporting to Human resource manager and engineering team;
· Perform other duties as required.
· Supervised warehouse staff and daily activities;
· Tracking, and coordinating the receipt, storage and timely delivery of medical goods;
· Checking orders, bills, items received and deliverables for accuracy;
· Maintaining records, reporting relevant information, and preparing any necessary documentation;
· Communicating and coordinating with other departments and customers;
· Entering customer and account data from source documents within time limits;
· Compiling, verifying accuracy and sorting information to prepare source data for computer entry;
· Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.
· Answering and directing phone calls to relevant staff
· Scheduling meetings and appointments
· Taking notes and minutes in meetings
· Ordering and taking stock of office supplies
· Being a point of contact for a range of staff and external stakeholders
· Processing and directing mail and incoming packages or deliveries
· Greeting and directing visitors and new staff to the organization
· Writing and issuing emails to teams and departments on behalf of teams or senior staff
· Researching and booking travel arrangements for staff members
· Finding ways to improve administrative processes.