Ramiro Arteaga Buitrago
Sunshine Coast
Summary
Dynamic operations leader with a proven track record at Nexus Traffic Australia, excelling in strategic planning and people management. Cultivated high-performing teams, enhancing employee engagement and retention. Expert in project management, driving customer satisfaction through effective communication and relationship building. Committed to continuous improvement and operational excellence.
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Overview
2026
2026
years of professional experience
Work History
Director NEXUS Traffic Australia
Nexus Traffic Australia
2018 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Operations Manager
Dowells Traffic
2016 - 2018
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
Operations Manager
Metro Traffic
2014 - 2016
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
Operations Manager
Workforce International
2012 - 2014
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Traffic Management Designer
01-2022
Bachelor of Business
San Buenaventura University
01-2001
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Operations management
- Project management
- Team management
Timeline
Director NEXUS Traffic Australia
Nexus Traffic Australia
2018 - Current
Operations Manager
Dowells Traffic
2016 - 2018
Operations Manager
Metro Traffic
2014 - 2016
Operations Manager
Workforce International
2012 - 2014
Traffic Management Designer
Bachelor of Business
San Buenaventura University
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