Ramla Khalid
Hoxton Park,NSW
Summary
Upbeat, customer-focused Sales Associate with 2 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experiences through welcoming interactions and extensive product knowledge.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kmart Retail Team Member
Kmart
Casula
05.2022 - Current
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
- Handled price checks, merchandise transfers, and fitting room returns to keep the store orderly and efficient.
- Resolved customer complaints to boost service and satisfaction and escalated higher-level issues to the supervisor for immediate remediation.
- Maintained a friendly, outgoing personality to promote a positive work environment and build customer loyalty.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Managed fitting rooms ensuring all clothing was hung up neatly for customers to try on.
USYD Magazine - ACAR Honi Editor
ACAR
, NSW
02.2023 - 12.2023
- Developed story or content ideas, considering reader or audience appeal.
- Worked closely with graphic, photo, and video teams to plan and produce compelling content.
- Collaborated with the editor-in-chief to determine journal content and topics of special issues.
- Proofed copy to detect and correct errors in spelling, punctuation, and syntax.
- Provided editing, fact-checking, and proofreading for various articles.
- Worked closely with publishing team members to meet deadlines.
- Provided feedback on content structure and organization of documents.
Education
Bachelor of Arts Student (Politics and Cultural Studies) - Politics
University of Sydney
Sydney, NSW01.2024
Liverpool Girls High School -
Higher School Certificate
09-2022
Skills
- Multi-lingual
- Certificate I in financial services
- Product Merchandising
- Store Organization
- Retail Merchandising
- Dressing Room Maintenance
- Building Customer Loyalty
- Team Leadership
- Customer Needs Assessment
- Positive Customer Engagement
- Flexible Hours
Certification
- Certificate I in Financial Services
References
References available upon request.
Timeline
USYD Magazine - ACAR Honi Editor
ACAR
02.2023 - 12.2023
Kmart Retail Team Member
Kmart
05.2022 - Current
Bachelor of Arts Student (Politics and Cultural Studies) - Politics
University of Sydney
Liverpool Girls High School -
Higher School Certificate
- Certificate I in Financial Services
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