Ramneek Kaur
Blacktown,NSW
Summary
Dedicated Disability Support Worker with a proven track record at Compassionate Living Services, enhancing client safety through personalized care plans and effective communication. Skilled in crisis intervention and team collaboration, I successfully reduced client incidents by 35%, demonstrating my commitment to quality care and client satisfaction.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Ability Choice Care Pty. Ltd
09.2025 - Current
- Improved client satisfaction by 25%
- Conducted weekly progress meetings
- Trained 15 new team members
- Provided safe mobility support to help patients move around personal and public spaces.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Documented vitals, behaviors, and medications in client medical records.
Care Assistant
BrightPath Caregiving
07.2024 - Current
- Enhanced care quality by 30%
- Implemented safety protocols
- Managed daily client schedules
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
- Developed strong relationships with patients'' families, providing guidance on how they could best assist their loved ones throughout the caregiving journey.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
Disability Support Worker
Supportia Pty.ltd
06.2023 - Current
- Reduced client incidents by 35%
- Developed personalized support plans
- Coordinated monthly assessment reviews
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Adhered to company requirements for patient interactions and care standards.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
Education
Certificate III - Disability Studies
Sydney Gateway College
Sydney, NSW02.2026
Master of Science - Information Technology
Victorian Institute of Technology
Sydney, NSW07.2025
Bachelor of Science - Software Engineering
Guru Nanak Dev University
India, Punjab01.2023
Skills
- Patient care expertise
- Effective communication
- Crisis intervention
- Empathy and compassion
- Personalized care plans
- Team collaboration
- Safety protocol adherence
- Progress monitoring
Certification
- Disability Support Certification - Sydney Gateway College
- Masters in Information Technology: Victorian institute of technology
- CPR and First Aid - Allen's Training
- Assist with medication: Cerebral Palsy alliance
- Certificate of hand hygiene: Department of Health Prevention and control
- NDIS worker orientation module: NDIS Quality and safeguard commission
- Support effective communication: NDIS Quality and safeguards commission.
- Supporting sage and enjoyable meals: NDIA Quality and safeguard commission
Languages
French
Beginner (A1)
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Personal Support Worker
Ability Choice Care Pty. Ltd
09.2025 - Current
Care Assistant
BrightPath Caregiving
07.2024 - Current
Disability Support Worker
Supportia Pty.ltd
06.2023 - Current
Certificate III - Disability Studies
Sydney Gateway College
Master of Science - Information Technology
Victorian Institute of Technology
Bachelor of Science - Software Engineering
Guru Nanak Dev University