Ramneet Kaur
Cannington,Western Australia
Summary
Outgoing team meamber with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
indian grocry
Cannington, Western Australia
12.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Monitored visitor access control systems including issuing identification badges when necessary.
Supervisor
D mart
Amritsar, Punjab
04.2020 - 05.2023
- Directed and supervised team of 15 employees in daily operations.
- Organized special events such as company picnics or holiday parties for employees.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Created new strategies for improving customer service standards within the organization.
- Provided ongoing training to address staff needs.
- Reviewed completed work to verify consistency, quality and conformance.
Team Member
easy day
Amritsar, Punjab
02.2017 - 03.2020
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Monitored expiration dates on food items for freshness assurance.
Education
Bachelor of Community Services -
Stanley College
Perth, WA03-2027
Bachelor of Science - Nursing
Baba Farid University of Health Sciences
Faridkot, Punjab09-2019
Skills
- Project Management
- Mail Sorting
- Clerical Support
- Appointment confirmation
- Front Office Management
- Fluent in english and punjabi
- Problem-solving skills
- Time Management
Timeline
Front Desk Receptionist
indian grocry
12.2023 - Current
Supervisor
D mart
04.2020 - 05.2023
Team Member
easy day
02.2017 - 03.2020
Bachelor of Community Services -
Stanley College
Bachelor of Science - Nursing
Baba Farid University of Health Sciences
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