Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramneet Kaur

Melbourne,Vic

Summary

Results-oriented Customer Service Representative with a proven track record of handling customer complaints and inquiries in a courteous and efficient manner. Demonstrates excellent communication skills, both verbal and written, to effectively interact with customers. Builds strong customer relationships and loyalty through effective communication. Proficient in customer service, active listening, and problem-solving, with a strong focus on adaptability and flexibility.

Overview

10
10
years of professional experience

Work History

Production Worker

Dnata
05.2023 - 11.2024

Customer Service Representative

HDFC
07.2014 - 05.2015
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
  • Developed strong customer relationships and loyalty through effective communication

Education

MBA - Business Administration - Finance

LPU
Ludhiana, Punjab
03.2014

Skills

  • Customer service
  • Active listening
  • Time management
  • Problem-solving
  • Customer relations
  • Adaptability and flexibility
  • Team collaboration
  • Documentation
  • Counting accuracy
  • Deadline compliance
  • Positive attitude
  • Teamwork and communication

Timeline

Production Worker

Dnata
05.2023 - 11.2024

Customer Service Representative

HDFC
07.2014 - 05.2015

MBA - Business Administration - Finance

LPU
Ramneet Kaur