Ramneet Kaur

Sydney,NSW

Summary

Motivated and approachable receptionist with strong experience in customer-facing roles. Proven ability to handle front desk operations, manage bookings, and maintain professional client communication. With a background as a receptionist and cashier in café and hospitality settings, I bring a welcoming attitude, attention to detail, and effective multitasking skills—well suited for a busy workshop or office environment.

Overview

years of professional experience

Work History

Receptionist / Cashier

Gatt & Co. Café

01.2022 - 01.2024

Welcomed and managed customers at the front counter with professionalism and warmth.
Handled order processing, cash/card payments, and end-of-day balancing.
Answered phone calls and scheduled orders or appointments.
Maintained cleanliness and organisation of the reception area.
Supported the team during peak times through multitasking and problem solving.

Receptionist / Front Counter Assistant

Oh! Sushi

01.2021 - 01.2022

Delivered front-of-house service with a focus on customer satisfaction.
Took phone and in-person orders, processed payments, and updated bookings.
Assisted in resolving customer inquiries and coordinated with kitchen staff.
Built strong rapport with regular customers, creating a welcoming environment.

Skills

Front Desk Reception & Client Liaison
Appointment Scheduling & Phone Handling
POS System & Cash Register Operation
Customer Service & Conflict Resolution
Multitasking in Fast-Paced Environments
Professional Verbal & Written Communication
Invoicing & Payment Processing
Attention to Detail & Organisation
Microsoft Office & Booking Software

Why I’m a Great Fit for a Reception Role

Strong ability to communicate clearly and professionally with clients and team members.
Experience handling bookings, phone calls, and customer inquiries efficiently.
Proficient in maintaining organisation and calmness during busy periods.
Skilled in payment handling and basic admin tasks like invoicing and scheduling.
Friendly, reliable, and quick to adapt to new systems and workplace environments.

Timeline