Ramneet Kaur Dhaliwal
Baldivis,WA
Summary
Proven Administrative Coordinator with a track record of enhancing office operations and customer satisfaction at the National Training Centre Of Australia. Expert in document management and office administration, demonstrating exceptional attention to detail and time management skills. Successfully improved inter-departmental communication and streamlined administrative processes, significantly boosting efficiency.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator
National Training Centre Of Australia
06.2019 - 01.2023
- Answered phone calls and responded to inquiries from students and other external contacts.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Monitored front areas so that questions could be promptly addressed.
- Assisted management with special projects to complete all tasks by deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Monitored and directed incoming mail and prepared outgoing mail.
Cafe Worker
In A Rush
07.2016 - 04.2019
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Education
Master of Information Technology - Information Technology
Charles Sturt University
Melbourne, VIC02.2018
Bachelor of Arts - Fine Arts
Punjab University
Chandigarh04.2015
Skills
- Attention to Detail
- Data Entry
- Time Management
- File Organization
- Office Administration
- Document Management
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Administrative Coordinator
National Training Centre Of Australia
06.2019 - 01.2023
Cafe Worker
In A Rush
07.2016 - 04.2019
Master of Information Technology - Information Technology
Charles Sturt University
Bachelor of Arts - Fine Arts
Punjab University
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