Ramona Mafileo
CHESTER HILL,NSW
Summary
Proactive and hardworking individual seeking a new employment opportunity where I can further develop my skills. Friendly and approachable nature; able to work effectively within a team environment or solely. Motivated to learn and take on new challenges. Experienced in both warehousing and customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader - INWARD/DISPATCH
EIF National
08.2022 - 01.2024
- Reduced order processing time by streamlining picking, packing, and shipping procedures for faster delivery times.
- Improved warehouse efficiency by implementing effective team management strategies and workflow processes.
- Trained employees on equipment operation and safety protocols.
- Supervised warehouse operations by managing employees during shifts.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Well experienced in unloading/reloading trucks using forklift/High reach operation. Devanning containers, booking online orders & meeting daily KPI targets.
Team Leader - INWARDS
Ingram Micro
06.2021 - 08.2022
- Promoted a positive work culture by fostering open communication among team members and recognizing individual achievements regularly.
- Supervised warehouse operations by managing employees during shifts.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Improved warehouse efficiency by implementing effective team management strategies and workflow processes.
- Pick/Packing, unloading/reloading trucks using forklift/high reach operation.
- labelling & wrapping pallets and allocating them to designated areas.
Picker Packer
My Food Bag
03.2021 - 05.2021
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- practicing food handling and hygiene.
- ensuring orders are completed and stock is replenished.
Education
High School Diploma -
Mangere College
New Zealand12.2020
Skills
- Team Supervision
- Overtime Management
- Work Planning
- Manuel Pallet jack
- Electric Pallet Jack
- Forklift & High Reach operation
- Documentation and Reporting
- Teamwork and Collaboration
- Leading Team Meetings
- Staff Training
- Problem-Solving
- RF Scanning
- Microsoft Software, Excel & Word
Certification
Forklift Operator Certificate
Company name: Ingram Micro
Certificate No: 55526
Date Issued: 22/11/2021
Reach Truck B/E Certificate
Company name: Ingram Micro
Certificate No: 55526
Date Issued: 22/11/2021
Reference
Louise Reade
STAR and Gateway Co Ordinator
Mangere College
l.reade@mangere.school.nz
Margaret Karanga
HOD Careers
Mangere College
m.karanga@mangere.school.nz
02102685443
Aicha Ahloo
Supervisor
+64 2089 2670
Timeline
Team Leader - INWARD/DISPATCH
EIF National
08.2022 - 01.2024
Team Leader - INWARDS
Ingram Micro
06.2021 - 08.2022
Picker Packer
My Food Bag
03.2021 - 05.2021
High School Diploma -
Mangere College
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