Ramona Toalei
Oran Park,NSW
Summary
Proven to excel in high-pressure environments, I leveraged teamwork and problem-solving skills at Seymour Blinds to enhance operational efficiency and customer satisfaction. My friendly demeanor and customer service expertise, honed across diverse roles, significantly contributed to achieving and surpassing goals. I'm adept at quickly mastering new skills, evident in my varied work history.
Overview
12
12
years of professional experience
Work History
Blinds Maker
Seymour Blinds
12.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Bartender-Tab
Bankstowm Sports
01.2019 - 01.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
IGA Super Market
Birrong - Customer Services
01.2016 - 01.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Foot Locker
Westfields Community
01.2015 - 12.2015
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Child Care
Pental Hills
01.2014 - 12.2014
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Initiated outreach efforts to engage community partners in supporting early childhood education programs, raising awareness of the importance of quality child care services.
- Collaborated with other staff members to create cohesive child care programs, maximizing efficiency within the center.
- Collaborated with fellow Child Care Aides to ensure smooth transitions between activities and routines.
- Established positive relationships with families based on trust, professionalism, and mutual respect for successful partnership in child care provision.
- Actively participated in staff meetings and professional development opportunities to stay current on best practices in child care provision.
- Trained new staff on daycare policies and child care best practices, elevating overall quality of care.
- Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety.
Dominos
Pizza
01.2013 - 12.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
YR 10 Certificate -
Bankstown Girl's
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Blinds Maker
Seymour Blinds
12.2024 - Current
Bartender-Tab
Bankstowm Sports
01.2019 - 01.2021
IGA Super Market
Birrong - Customer Services
01.2016 - 01.2018
Foot Locker
Westfields Community
01.2015 - 12.2015
Child Care
Pental Hills
01.2014 - 12.2014
Dominos
Pizza
01.2013 - 12.2013
YR 10 Certificate -
Bankstown Girl's
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