Ramon Eugenio Millan
Belmont,WA
Summary
Detail-oriented recent graduate with strong research and technical skills, demonstrating a proactive approach to problem-solving. Known for quick learning capabilities and effective communication skills, committed to contributing to team success and achieving organizational objectives.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
KFC
Bunbury, WA
06.2019 - 01.2025
- Processed customer payments quickly and returned exact change and receipts.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Manager
Pizza Hut
Bunbury, WA
07.2024 - 12.2024
- Trained employees on additional job positions to maintain coverage of roles.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Reviewed completed work to verify consistency, quality, and conformance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Salesperson
Prime Supplies
Bunbury, WA
10.2021 - 01.2023
- Handled customer complaints in a professional manner.
- Supervised lifting operations including crane lifts using slinging techniques.
- Followed safety procedures when lifting and carrying large items.
- Assisted other workers in lifting heavy materials onto job sites.
Education
Certificate III - Information Technology
South Regional TAFE
WA06-2024
High School Diploma -
Manea Senior College
Bunbury, WA10-2023
Certificate III - Design Fundamental
South Regional TAFE
WA10-2023
Bachelor of Science - Architecture
Curtin University
Perth, WASkills
- Stress management
- Customer focus
- Basic math
- Customer complaint resolution
- Cash register operation
- Positive and professional
- Calm demeanor
- Customer service
- Multitasking and organization
- Staff management
- Player coaching
- Strength coaching
- Practice coordination
- Customer care
- Up-selling
Accomplishments
- 8x Junior Eisteddfod winner
- 2x International Tour Team for soccer
- 2x Regional State Team for soccer
- 4x Junior League Cup Winner
- Played Div 1 NPL
Timeline
Manager
Pizza Hut
07.2024 - 12.2024
Salesperson
Prime Supplies
10.2021 - 01.2023
Customer Service Cashier
KFC
06.2019 - 01.2025
Certificate III - Information Technology
South Regional TAFE
High School Diploma -
Manea Senior College
Certificate III - Design Fundamental
South Regional TAFE
Bachelor of Science - Architecture
Curtin University
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