Summary
Overview
Work History
Education
Skills
Websites
projects
Certification
Timeline
Generic

RAMPALLY SOUMYA

Sydney,NSW

Summary

Diligent and results-driven mobile application developer with two years of professional experience in crafting dynamic web applications. Recently awarded a master’s degree in cyber security, I merge technical prowess with a steadfast commitment to fortifying digital landscapes. Skilled in collaborative cross-functional teamwork and adept at delivering inventive solutions in alignment with business objectives. Actively seeking opportunities to apply my cyber security expertise to enhance digital security and contribute to excellence in the field.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Oporto
01.2022 - Current
  • Greeting and assisting customers in a friendly and efficient manner
  • Taking customer orders and ensuring accuracy
  • Maintaining cleanliness and hygiene in food preparation areas
  • Ensuring orders meet quality and presentation standards
  • Monitoring and managing inventory levels of food ingredients and supplies
  • Following Oporto's guidelines, policies, and procedures.

Customer service representative

Medco Pvt Ltd
01.2021 - Current
  • Delivered outstanding customer service by promptly addressing inquiries and resolving issues for all clients
  • Effectively handled cash registers and maintained precise oversight of stock with a strong emphasis on accuracy and integrity
  • Skillfully operated the Point-of-SalePOS system to manage orders, process payments, and generate receipts.

Software Developer

eZShipp
01.2019 - 01.2021
  • Planning and coordinating delivery schedules
  • Ensuring the functionality and security of the IT infrastructure
  • Managing communication between delivery personnel and customers
  • Maintaining and updating the eZshipp platform or app
  • Providing technical support to users.

Education

Master of Networking - Master of Networking

Melbourne Institute of Technology
Sydney, NSW
11.2023

Bachelor of Information Technology(IT), - Information Technology

Sridevi Women's Engineering College
Hyderabad, India
07.2018

Skills

  • Flexibility and Adaptability: Able to work overtime & night shifts and provide 24/7 support
  • Critical Thinker: Analyzing and evaluating information, ideas, or situations thoughtfully and systematically
  • Performance-Focused: Commitment to ongoing learning and refinement
  • Schedule Management

projects

MANA KIRANA APP

  • UI/UX Designer: Developing user interfaces that are both visually appealing and intuitive, as well as designing user experiences that improve customers usability, while working in collaboration with developers to implement the interfaces that have been designed.
  • Backend Developer: Implementing secure and robust data storage and retrieval processes while developing and maintaining the server-side logic and databases to ensure an uninterrupted flow of communication between the application and the server.
  • Database Administrator: Managing databases and assuring data integrity through the implementation of backup and recovery procedures to optimise database performance for efficient data retrieval.
  • Business Analyst: In addition to collaborating with stakeholders to collect and prioritise requirements, perform market research to identify potential features and enhancements and analyse business requirements before translating them into technical specifications.

 IT'S ENGG LIFE

  • Subject Matter Expert: Knowledge of the theories, practices, and developments associated with application or program development.
  • App Developer: In addition to coding and implementing the educational app's features, maintain an awareness of the most recent mobile app development trends to guarantee the app's seamless functionality across multiple devices.
  • Security Specialist: Implement security measures that maintain user data and privacy and ensure compliance with data protection regulations by conducting security audits and vulnerability assessments.

Certification

  • Microsoft Azure Administrator AZ - 104, 2003-2004, Assesses the proficiency and understanding necessary for the efficient administration of Azure services, covering virtual machines, storage, networking, identity, and security.
  • Certification Network Associate by Cisco, 2003-2026, Addressing networking protocols, technologies, and concepts, ensures that certified individuals have a comprehensive understanding of the basic rules and operations of networks.

Timeline

Shift Supervisor

Oporto
01.2022 - Current

Customer service representative

Medco Pvt Ltd
01.2021 - Current

Software Developer

eZShipp
01.2019 - 01.2021

Master of Networking - Master of Networking

Melbourne Institute of Technology

Bachelor of Information Technology(IT), - Information Technology

Sridevi Women's Engineering College
RAMPALLY SOUMYA