Summary
Overview
Work History
Education
Skills
Essential Skills
Timeline
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RAMYATHA KODUMURI

Werribee,VIC

Summary

A versatile and motivated individual looking for an opportunity for further development in my career through experience whilst utilizing technical skills, research skills, and solid problem-solving skills. Reputation for being an excellent team contributor, problem solver, and highly adaptable to suit any situation or environment. Strong academic background, maintaining above-average results.

Overview

6
6
years of professional experience

Work History

Warehouse Assistant

ASAP Recruitment
05.2024 - Current
  • Experienced in loading, unloading, picking, scanning, sorting, packing, labeling, dispatching and addressing issues.
  • Warehouse picking using an RF scanner.
  • Using the RF scanner to locate the items and pick the quantity.
  • Picking the final product and packing them in cartons.
  • Warehouse traffic flow.
  • Adhering to the KPIs of the warehouse.
  • Cleaning and charging the RF scanner at the end of the day.

Senior Process Associate

Accenture
06.2019 - 06.2023
  • Reviewing the website content and taking the appropriate action to enhance the user experience with the Google search.
  • Approve/disapprove of the ads based on the policy violations.
  • We are handling cases to provide proper resolutions to the queries.
  • Usage of internal tools for more accurate testing of ads.
  • Identified and fixed the issues of Google Ads accounts of advertisers and provided solutions with the available resources to perform the ads best in the market.
  • Determined Business needs, and project scope and provided tool feedback to the client.
  • Worked as a Representative and suggested a new idea for process implementation.
  • Identified root causes of errors and opportunities for defect reduction and conducted error review sessions.
  • Handled G-Cases and Priority workflows with the best quality.
  • Trained team members in cross-functional tasks, new workflows, and Updates.
  • Handled team meets and assigned work to the team in the absence of leads.
  • Supported as a Subject Matter Expert to the team Worked on quality audits submitted by the team and prepared accurate scorecards.
  • Conducted personal knowledge tests for the team and identified the root.


Education

Bachelor of Engineering - Computer Science and Engineering

JNTUH
05.2018

Skills

  • Ability to communicate well in a range of situations
  • Well-developed software skills in Microsoft products including Excel and Word
  • Flexible, adaptable, and keen on initiatives
  • Good customer service skills, ability to create a connection with customers and encourage purchases
  • Ability to work well in a fast-paced environment
  • Good team member encouraging positive relationships between co-workers
  • Processing orders, forms, applications, and requests
  • Place items-sized crates and containers for shipping to customer destinations

Essential Skills

  • Running cash register and Processing Sales.
  • Have good experience in stock control procedures and inventory management.
  • Acknowledging and resolving customer complaints.
  • Managing a high traffic of customers.
  • Able to communicate clearly (written and verbal) with employees and customers.
  • Strong selling techniques and experience delivering high-level customer service.
  • Processing orders, forms, applications, and requests.
  • Used RF scanners for sorting outgoing stock.
  • Place items-sized crates and containers for shipping to customer destinations.
  • Utilizes a continuous improvement mindset and assists in identifying opportunities to improve processes.

Timeline

Warehouse Assistant

ASAP Recruitment
05.2024 - Current

Senior Process Associate

Accenture
06.2019 - 06.2023

Bachelor of Engineering - Computer Science and Engineering

JNTUH

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