Rana Ayan
Systems And Data Analyst
Melbourne,VIC
Summary
Skilled systems analyst and data analyst with expertise in the MS Suite, SQL, Python, Tableau, Power BI, and Azure. Proven track record of leading teams and managing projects to successfully implement systems and deliver data-driven insights that support strategic business goals. Experienced in optimizing workflows, designing IT solutions, and overseeing end-to-end deployment while ensuring alignment with organizational objectives. Adept at bridging technical and business needs, fostering collaboration, and driving operational efficiency through strong leadership and project management skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Data Analyst (Contract)
Save The Children
07.2024 - Current
- Perform data analysis to uncover insights, trends, and patterns related to Save the children programs and initiatives
- Translate these insights into easy-to-understand reports and visualizations using Power BI
- Manage and analyze data stored in Azure Data Lake and work with Azure Data Factory for data ingestion and transformation
- Ensure data quality, security, and compliance standards are met
- Create interactive and visually compelling dashboards in Power BI, helping stakeholders monitor progress, make data-driven decisions, and improve operational efficiency
- Maintain and manage data within the organization's Azure Data Lake
- Ensure data is organized, accessible, and properly governed
- Partner with cross-functional teams (e.g., program managers, IT, and monitoring & evaluation) to gather requirements, provide data insights, and support decision-making processes
- Use GitHub for version control, collaboration, and documentation
- Manage repositories to ensure data workflows, scripts, and code are well-organized and accessible to relevant team members
Systems Analyst (Full-Time)
Energy Australia
08.2023 - Current
- Worked closely with stakeholders to define project requirements, set priorities, and design solutions tailored to complex business challenges.
- Provided hands-on technical support and advice, troubleshooting critical system issues to minimize downtime and maintain smooth operations.
- Created clear and comprehensive documentation for system processes, making it easier for teams to adopt and understand changes.
- Managed and optimized Azure Active Directory (AAD), ensuring secure and efficient access management for users, groups, and applications across the organization.
- Coordinated change and release processes, using tools like JIRA, Confluence, and SharePoint to manage updates and maintain system stability.
- Tackled technical challenges with a problem-solving mindset, finding efficient and innovative solutions to keep systems running smoothly.
- Improved critical business systems by identifying inefficiencies, implementing high-quality technical solutions, and continuously monitoring performance.
EUC Engineer (Full-Time)
NEC
10.2021 - 06.2023
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Provided remote support for off-site employees, resolving issues quickly without sacrificing job performance.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Updated software to safeguard against security flaws.
- Managed backup and recovery of data assets to safeguard system availability.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
- Collaborated with cross-functional teams to ensure seamless IT support during major company initiatives.
Education
Professional Year in IT -
Performance Education
03.2024 - Current
Bachelors - Network Engineering, Data Science And BI
Charles Darwin University
02.2020 - 10.2023
Skills
Troubleshooting & Problem-Solving
System Administration
Testing and Deployment
Communication
MS Suiten
Agile
Project Management
Team Work
Documentation & Reporting
Activities
- Gym
- Blockchain Technology
Timeline
Data Analyst (Contract)
Save The Children
07.2024 - Current
Professional Year in IT -
Performance Education
03.2024 - Current
Systems Analyst (Full-Time)
Energy Australia
08.2023 - Current
EUC Engineer (Full-Time)
NEC
10.2021 - 06.2023
Bachelors - Network Engineering, Data Science And BI
Charles Darwin University
02.2020 - 10.2023
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