Rana Daggumalli
Sydney,Australia
Summary
Mental health professional with focus on providing compassionate and effective support. Known for collaborative teamwork and achieving positive client outcomes. Reliable and adaptable, with skills in conflict resolution and emotional intelligence. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Mental Health Support Worker
United For Care
05.2024 - Current
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
Support Worker
Angels Connect
04.2022 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule
- Kept clients engaged in social networks and communities for personal health and growth
- Promoted community integration by providing extensive physical, emotional and social support
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment
Service Support Officer
Royal North Shore Hospital
02.2023 - 09.2024
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations
- Helped other staff with patient transfers by moving patients between departments
- Collaborated with other medical staff to achieve high level of patient safety and care
- Warmly greeted patients and visitors and made each feel welcome
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers
- Cleaned, sanitized and moved hospital equipment
- Responded to emergency situations to help with lifting and transporting patients
- Provided physical support to patients through diverse types of mobility assistance
- Kept patient information and records secure by using private hospital databases and withholding information from outside sources
- Supported medical staff during patient examinations in accordance with company policy
- Assisted doctors with preparation of medical equipment for smooth and efficient surgeries
Operating Theatre Assistant
Norwest Private Hospital
01.2022 - 04.2022
- Assisting in the day to day function of the Operating Suite with patient positioning, theatre set ups, cleaning and restocking of theatres
- Provide, set up and check all essential equipment for theatre lists
- Work within the medical and surgical wards to transport patients internally within the hospital, to and from theatre
- Utilize safe patient and materials manual handling techniques to provide a safe environment for patients, and fellow team members
- Maintaining infection control by following standard and additional precaution guidelines
General Service Officer
Macquarie University Hospital
07.2019 - 12.2021
- Assisting clinical staff in the movement and turning of patients throughout hospital
- Assisting with setting up equipment within Wards including wheelchairs and luggage trolleys
- Ensuring sufficient supplies of medical gas is available on each Ward and Theatre
- Collection of pumps from the Wards and Theatre Departments and ensuring they are returned to the Recovery Department
- Assisting with patients Admissions and Discharges
- Maintaining high levels of customer service and ensuring communication is of a high standard
- Assisting patients with rolls in the ICU and CCU
- Assisting with clinical duties
Education
Diploma - Life Science
University of Technology Sydney
Bachelor of Medical Science - undefined
University of Technology Sydney
Graduate Diploma In Early Childhood Education -
Victoria University
Melbourne, VIC12-2025
Skills
- Social skills training
- Active listening
- Behavioral support
- Professional boundaries
- Attention to detail
Timeline
Mental Health Support Worker
United For Care
05.2024 - Current
Service Support Officer
Royal North Shore Hospital
02.2023 - 09.2024
Support Worker
Angels Connect
04.2022 - Current
Operating Theatre Assistant
Norwest Private Hospital
01.2022 - 04.2022
General Service Officer
Macquarie University Hospital
07.2019 - 12.2021
Bachelor of Medical Science - undefined
University of Technology Sydney
Diploma - Life Science
University of Technology Sydney
Graduate Diploma In Early Childhood Education -
Victoria University
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