Rana Mohammadsakir
12 Lime Ct, Munno Para West
Summary
Results-driven and dedicated job seeker with a proven track record of strong organizational skills. Highly motivated to secure an automobile sales position and contribute to the team's success. Committed to assisting in achieving company goals through exceptional customer service and a passion for exceeding sales targets. Ready to bring enthusiasm, professionalism, and a strong work ethic to make a valuable impact in the automotive industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Casual Team Member
On The Run Pty Ltd(OTR)
11.2024 - Current
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Assisted with preparing salads and cold food items.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Made change and returned correct cash and coin to patrons.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Processed orders on POS system and accepted cash and charge payments.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Filled out daily shift log to record amount of food prepared, used and leftover.
RELATIONSHIP MANAGER(SALES)
NEXA MARUTI SUZUKI (Kataria Automobiles Pvt Ltd,)
12.2016 - 10.2018
- Responded to customer enquiries via telephone and email.
- Prepared purchased vehicles and completed final delivery checks.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Completed registration paperwork and sales documentation.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Met customers on lot and in showroom to discuss available vehicles and options.
- Answered telephone and email inquiries from potential customers.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Attended industry events and conventions to expand sales opportunities.
Education
POST GRADUATE DIPLOMA MARKETING MANAGEMENT - MARKETING MANAGEMENT
THE MAHARAJA SAYAJIRAO UNIVERSITY
10-2014
BBA - Business Administration
NAVRACHANA UNIVERSITY
08-2012
Skills
- Excellent communication
- Teamwork skills
- Strong attention to detail
- Multitasking abilities
- Ability to work in a fast-paced environment
- Sales target achievement
- Competitor analysis
- Cold calling
- Upselling and cross selling
- Closing techniques
- Pre-owned vehicles
- Negotiation and sales strategy
- Customer service
- Showroom maintenance
- Explaining service options
- Trends research
- Customer relationship management
- Verbal and written communication
- Follow-up skills
- Brand loyalty
- Appointment scheduling
- Demonstrating vehicle features
- Test drives
- Calculating prices
- Documentation and reporting
- Sales conversion
- Contract preparation
- Financing coordination
- Car insurance
- Vehicle preparation
- Delivering vehicles
- After sales service support
Accomplishments
- Consistently received positive customer feedback for excellent service.
- Improved cafe efficiency through process improvements and teamwork.
- Demonstrated a strong commitment to teamwork, customer satisfaction, and cafe quality.
Certification
· Certified Examination conducted by Maruti Suzuki India Ltd, For becoming Certified Relationship Manager.
Timeline
Casual Team Member
On The Run Pty Ltd(OTR)
11.2024 - Current
RELATIONSHIP MANAGER(SALES)
NEXA MARUTI SUZUKI (Kataria Automobiles Pvt Ltd,)
12.2016 - 10.2018
BBA - Business Administration
NAVRACHANA UNIVERSITY
POST GRADUATE DIPLOMA MARKETING MANAGEMENT - MARKETING MANAGEMENT
THE MAHARAJA SAYAJIRAO UNIVERSITY
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