Rana Shahzaib
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Salesperson
SARABI RUGS
01.2022 - 12.2023
- Met existing customers to review current services and expand sales opportunities.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Worked to build relationships with customers and built potential for additional sales.
Customer Service Representative
Europcar
02.2020 - 12.2020
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor of Science - IT
Latrobe University
Sydney, NSW08.2025
Skills
- Cash Handling
- Territory Growth
- Relationship selling
- Client Service
- GOOD DRIVING
- SALES SKILLS
- COMPUTER SKILLS
- GOOD ENGLISH
- CAN DO ATTITUDE
- GOOD UNDER PRESSURE
- Customer Service
Languages
Urdu
Native or Bilingual
Hindi
Full Professional
English
Professional Working
Timeline
Salesperson
SARABI RUGS
01.2022 - 12.2023
Customer Service Representative
Europcar
02.2020 - 12.2020
Bachelor of Science - IT
Latrobe University