Rana Bilal Khalid
Sydney,NSW
Summary
Seasoned ERP professional with over 15 years of experience leading high-performing teams and driving strategic IT initiatives. Expertise in developing and executing IT strategies aligned with organizational objectives, managing complex IT systems, and leveraging emerging technologies and cybersecurity principles. Proven ability to foster collaborative environments, work cross-functionally to capitalize on technology opportunities, and maintain the security and availability of IT resources. Specialized in managing, implementing, and supporting Enterprise Resource Planning (ERP) applications across diverse industries. Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Manager Business Systems
NSW State Emergency Service
07.2016 - Current
- IT Leadership and Strategic Planning: Spearheaded the research, design, and development of comprehensive technology solutions—including Enterprise Asset Management, Human Capital Management, Procurement, and Finance systems—leading a high-performing IT team and aligning IT strategies with business objectives
- Technology Implementation and Management: Oversaw the deployment of advanced IT systems, reducing operational costs and increasing system uptime by 40%
- Ensured robust security and compliance within complex IT infrastructures
- Cross-Functional Collaboration and Communication: Collaborated with diverse teams to understand and meet organizational technology needs, effectively liaising across departments
- Innovation and Industry Trends: Actively participated in industry forums to adopt emerging technologies and practices, keeping the organization at the forefront of IT innovation
- Budget and Vendor Management: Managed a multi-million-dollar IT budget, achieving annual cost savings of 15% through strategic vendor negotiations and optimized resource allocation
- Policy Development and Risk Management: Led initiatives to develop and enforce IT policies, emphasizing cybersecurity principles and robust IT governance
- Team Building and Leadership: Mentored and led a team of IT professionals, fostering a collaborative work environment and enhancing departmental efficiency by 25%
- Professional Development and Certification: Committed to professional development, actively pursuing industry-recognized certifications to enhance IT management expertise
Information Technology Specialist
Landscape Solutions
02.2016 - 07.2016
- In this role, I directed strategic initiatives to streamline business processes and drive organizational, programmatic, and operational transformation across the department, with a focus on maximizing IT performance and efficiency
- System Centralization and Platform Integration: Unified 14 disparate systems into a single cloud-based platform, increasing collaboration efficiency by 40%, streamlining workflows by 25%, and enhancing data integrity by 30%
- Project Management: Developed and executed detailed project plans, managing transformation processes end-to-end and reducing project timelines by 20%
- Cross-Functional Team Collaboration: Partnered with stakeholders and technical experts to define project scope and objectives, ensuring complete alignment with business goals
- IT Optimization: Implemented best practices and process improvements, leveraging emerging technologies to increase IT operational efficiency by 30%
- System Analysis: Identified and addressed system inefficiencies, recommending solutions that increased productivity by 25% and reduced operational costs by 20%
ERP Business System Analyst
Graftek
07.2014 - 12.2015
- Strategic Planning Facilitation: Played a pivotal role in facilitating the strategic planning process within IT and the leadership team, identifying and monitoring strategic priorities to align with organizational goals
- Managed transformational change initiatives, overseeing significant shifts in technology and business processes
- Project Prioritization and Management: Excelled in prioritizing and managing various projects, ensuring they were completed efficiently and in alignment with strategic objectives
- Performance Monitoring: Monitored key performance measures against established targets, ensuring continuous improvement and goal attainment across IT operations
- Cross-Functional Team Collaborate: Collaborated with cross-functional teams to ensure project alignment with broader business objectives, enhancing overall team synergy and effectiveness
- Regular Leadership Updates: Provided regular updates and critical insights to the leadership team, facilitating informed decision-making and strategic planning
- Culture of Accountability and Transparency: Fostered a culture of accountability and transparency within the IT department, contributing to improved team dynamics and trust
- Contribution to Organizational Success: Played a significant role in contributing to the overall success and growth of the organization through diligent IT leadership and strategic contributions
Business Analyst
Australian Energy Regulator
02.2014 - 06.2014
- At the Australian Energy Regulator (AER), I play a crucial role in monitoring, investigating, and enforcing compliance with national energy legislation and rules
- As a Business Analyst, I have successfully conducted comprehensive business analysis to inform regulatory decision-making and optimize the energy sector's operations
- Key Responsibilities: Conducted in-depth business analysis to assess compliance with energy legislation and regulations
- Identified regulatory gaps and recommended improvements to enhance energy market efficiency
- Collaborate and communicate with cross-functional teams to develop strategies for monitoring and enforcement
- Assisted in the implementation of dependent projects by providing valuable insights and analysis
- Conducted extensive research and analysis on photovoltaic panels' data and functional requirements
- Developed sophisticated models to project the demand for electricity, considering operational and financial costs to the federal government
- Achievements: Successfully delivered actionable recommendations to the AER, resulting in improved compliance rates and increased efficiency in the energy market
- Provided key research and analysis that informed strategic decisions related to the adoption of photovoltaic panels, leading to accurate projections of electricity demand and substantial cost savings for the federal government
- Received recognition for exceptional performance in conducting business analysis and providing valuable insights to support regulatory decision-making
Information System Specialist
oOh
06.2013 - 03.2014
- As a seasoned professional in SAP implementation, I spearheaded the successful delivery of projects, ensuring they met the diverse needs and requirements of our customers
- I diligently led cross-functional teams, mapping work processes specific to SAP roles, and driving standardization efforts to streamline operations and enhance overall efficiency
- Key Accomplishments: Orchestrated end-to-end implementation of SAP-based applications, resulting in seamless integration and optimized business processes
- Translated business requirements into comprehensive functional specifications, empowering developers to create tailored programs and reports that aligned with organizational goals
- Acted as a liaison between business stakeholders and technical teams, facilitating effective communication and fostering collaborative problem-solving
ERP Senior Business Analyst
Global Consults
12.2011 - 06.2012
- Leading and managing a high-performing team of functional consultants, I successfully executed end-to-end implementations of a comprehensive range of SAP HCM sub-modules
- Spearheaded the successful deployment of full-scale SAP HCM solutions, encompassing Personal Administration, Organizational Management, Time Management, Payroll (International - Qatar), Training and Event Management, Personal Development, E-Recruitment, Immigration (Client Specific), and ESS/MSS modules
- Delivered exceptional results by driving seamless integration of SAP HCM sub-modules, aligning them with clients' unique business requirements and fostering a holistic HR ecosystem
- Collaborated closely with stakeholders, including C-suite executives, HR leaders, and cross-functional teams, to identify pain points, define project scope, and develop tailored implementation strategies
- Oversaw the entire implementation lifecycle, from requirements gathering and solution design to configuration, testing, training, and go-live support, ensuring all milestones were achieved within prescribed timelines and budgetary constraints
- Leveraged deep expertise in SAP HCM and industry best practices to provide expert guidance on system optimization, process automation, and standardization, resulting in significant cost savings and improved operational efficiency
- Orchestrated change management initiatives to facilitate smooth transitions for employees, minimizing resistance and enhancing user adoption of SAP HCM solutions
- Acted as a trusted advisor to clients, providing strategic insights and recommendations to drive continuous improvement and innovation in HR processes, enhancing employee engagement and overall organizational effectiveness
SAP Business Analyst
Sidat Hyder Morshed Associates
08.2009 - 12.2011
- Lead the end-to-end configuration of Payroll, Recruitment, Organizational Management, Personal Administration, and ESS/MSS components within the SAP Platform
- Collaborate with cross-functional teams to gather business requirements and translate them into functional specifications for customized programs and reports
- Design and implement streamlined HR processes and workflows, leveraging technology to improve efficiency and accuracy
- Drive HR data processing, including data uploading, cleansing, and validation, ensuring data integrity and compliance with regulatory standards
- Conduct comprehensive testing to identify and resolve system issues, partnering closely with stakeholders to ensure a seamless user experience
- Provide ongoing technical support to HR team members and end-users, promptly addressing inquiries, troubleshooting system-related challenges, and delivering training as needed
- Contribute to system enhancements and upgrades, actively participating in user acceptance testing and providing valuable feedback to improve system performance
- Collaborate with external vendors and consultants to optimize system capabilities, resolve complex technical issues, and maintain vendor relationships
- Achievements: Successfully led the implementation of a customized payroll module, resulting in a 30% reduction in processing time and improved accuracy in payroll calculations
- Implemented a comprehensive recruitment module that streamlined the hiring process, reducing time-to-fill positions by 20% and enhancing candidate tracking
- Developed and delivered training programs for HR team members and managers, enabling seamless adoption of the HRIS and empowering users to leverage its full potential
Education
Advanced Diploma of Leadership and Management -
TAFE Australia
10.2024
Double Master of Information and Communication Technology - Master of Management Enterprise Systems and Computer Science, Master of Business Intelligence
University of South Australia
08.2014
Master of Business Administration -
University of Central Punjab
08.2009
Bachelor of Business Administration -
University of Central Punjab
08.2008
Skills
- SAP ERP
- S4HANA
- Project Management
- PMP
- Agile
- SCRUM
- Cybersecurity
- Data Analysis
- Business Analysis
- Innovation and Emerging Technologies
- IT Leadership
- Strategic Planning
- Strategic Management
- Cross-Functional Collaboration
Nationality
Australian
Accomplishments
Exercising Leadership: Foundational Principals, Harvard University, 2022
Certification
- Project Management Professional (PMP), Project Management Institute, 2024
- Scrum Master Certified, Scrum Master Alliance, 2023
- Microsoft Security, Compliance and Identity, Microsoft, 2021
- Foundations of Information Security Management, University of Manheim, 2017
- SAP Solution Manager for SAP S/4HANA Implementation, SAP AG, 2017
- SuccessFactors Employee Central, SAP AG, 2016
- Cloud Essentials, CompTIA, 2016
- Information Security Management Systems Professional, Kinverge, 2011
- SAP Human Capital Management, SAP AG, 2009
Awards
- Generative AI at SAP, SAP AG, 2024
- SAP Transformation Navigator, SAP AG, 2017
- AIIMS - Australasian Inter - Service Incident Management Systems, 2017
- PCTP: Level 2 Effective Procurement Capabilities, IPA Australia, 2016
- HR + Finance with SAP S/4HANA Cloud and SAP SuccessFactors, SAP AG, 2016
- SAP BW/4HANA in a Nutshell, SAP AG, 2016
Professional Associations
- Institute of Management Consultants, Professional Member
- Australian Bookkeepers Association, Associate Member
- Australian Institute of Project Management, Associate Member
- Institute of Management, Associate Member
- NSW Communities and Justice, NSW Justice of the Peace
- Professionals Australia, Member
Timeline
Senior Manager Business Systems
NSW State Emergency Service
07.2016 - Current
Information Technology Specialist
Landscape Solutions
02.2016 - 07.2016
ERP Business System Analyst
Graftek
07.2014 - 12.2015
Business Analyst
Australian Energy Regulator
02.2014 - 06.2014
Information System Specialist
oOh
06.2013 - 03.2014
ERP Senior Business Analyst
Global Consults
12.2011 - 06.2012
SAP Business Analyst
Sidat Hyder Morshed Associates
08.2009 - 12.2011
Advanced Diploma of Leadership and Management -
TAFE Australia
Double Master of Information and Communication Technology - Master of Management Enterprise Systems and Computer Science, Master of Business Intelligence
University of South Australia
Master of Business Administration -
University of Central Punjab
Bachelor of Business Administration -
University of Central Punjab
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