Ranbir Kaur Ghuman
Blacktown,NSW
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Counter Service Pizza Maker
Crust Pizza
Blacktown, NSW
12.2021 - 09.2022
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Customer Service Representative
IGA Supermarket
Doonside, NSW
11.2022 - 10.2024
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Master - Social Work
Excelsia College
Macquarie Park, NSWMaster Of Engineering - Information Technology
University of Wollongong
Sydney, NSW02.2023
Diploma - Computer And Information Sciences
Webtech Computer Center
Punjab, India06.2016
Graduation - Arts And Entertainment Management
Punjabi University Patiala
Punjab, India04.2015
Certification
- Nsw Driver's License
- First Aid Certification
- RSA NSW Government 2024
- Trained Barista from Australian Barista School
- Food Safety and Hygiene
Languages
English
Native or Bilingual
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Timeline
Customer Service Representative
IGA Supermarket
11.2022 - 10.2024
Counter Service Pizza Maker
Crust Pizza
12.2021 - 09.2022
Master - Social Work
Excelsia College
Master Of Engineering - Information Technology
University of Wollongong
Diploma - Computer And Information Sciences
Webtech Computer Center
Graduation - Arts And Entertainment Management
Punjabi University Patiala
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