Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ranbir Kaur Gill

Munruben,QLD

Summary

A caring and compassionate Registered Nurse with over one and half decades worth of experience working in Australian healthcare. A professional who takes pride in delivering patient services with integrity, accountability, and respect. An empathetic, active listener and client advocate. Demonstrates effective communication and collaboration within teams to deliver safe well documented patient-centered care. Analyses and integrate complex data to aid the completion of interdisciplinary care plans. Highly valued as a team member, with the ability to establish rapport with patients and their families quickly to deliver tailored care. A good eye for detail and symmetry. Exceptional multi-tasking and time management skills. Reliable enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

ASSISTANT FACILITY MANAGER

Portofino
12.2022 - Current
  • Administration and management of the residential care service
  • Responsible for the safe, clean and orderly conduct of the home and its environs
  • Demonstrate continuous improvement in all aspects of care, service delivery, education, and staff development
  • To be intuitive and proactive in assessing and considering opportunities to increase revenue and improve business position
  • Ensure the safe and effective provision of quality resident care and services
  • Promote problem-solving within organisation and provide professional guidance
  • To lead the multi-disciplinary team in the home and aligning teams to policies and procedures of the company
  • Workforce Planning, Recruiting, Staffing, Rostering, Training and Performance management
  • Clinical Quality Indicators Analysing and Reporting
  • Residential Service Audits
  • Consumer Engagement in delivery and evaluation of care and services
  • Planning for Continues Improvement Clinical Care, Services and support for daily living and environment
  • Complaints Handling
  • Risk Management
  • Participation in Managing the budget of the facility
  • Leading a team with a positive approach and building a positive culture within the team
  • Adhering to all accreditation standards and taking a continuous improvement approach.

Care Co-ordinator and Clinical Manager

Casa Damore
12.2021 - 11.2022
  • Managed a team of clinical staff, including Registered nurses, nursing assistants ensuring optimal patient care and adherence to clinical protocols
  • Implementation and monitoring of Organisational policies and procedures to improve efficiency and quality of patient care services
  • Conducted regular performance evaluations, provided coaching and mentoring to staff, and facilitated ongoing training programs
  • Collaborated with physicians and other healthcare professionals to coordinate patient care plans and ensure effective communication
  • Ensured compliance with regulatory standards and participated in audits and inspections
  • Reporting NQIs
  • Clinical End of month reporting to the Facility Manager
  • Built rapport with patients and family members to deliver exceptional care
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and management expertise
  • Restocked medical supplies, audited patient records, and supervised clinical staff.

Registered Nurse

Casa Damore
07.2020 - 11.2021
  • Built relationships and established rapport to identify patient care requirements
  • Provided a compassionate environment with emotional, psychological, and spiritual support to aid the recovery and support patients
  • Promoted patient's independence by establishing patient care goals
  • Educated patient, friends, and family to understand various conditions, medications, and how they can play a pivotal role in ADLs
  • Assured quality of care by adhering to therapeutic standards including measuring health care outcomes
  • Maintained patient confidence and protected operations with privacy principles
  • Updated professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies with confidence.

Education

Bachelor of Science - Nursing

Griffith University
Brisbane, QLD
11-2018

Master of Accounting - Accounting

Central Queensland University
Brisbane, QLD
07-2007

Skills

  • Leadership and Team Management
  • Clinical Operations Management
  • Staff Development and Training
  • Patient Care and Safety
  • Regulatory Compliance
  • Interdisciplinary Collaboration
  • Problem-Solving and Decision Making

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

References

References available upon request.

Timeline

ASSISTANT FACILITY MANAGER

Portofino
12.2022 - Current

Care Co-ordinator and Clinical Manager

Casa Damore
12.2021 - 11.2022

Registered Nurse

Casa Damore
07.2020 - 11.2021

Bachelor of Science - Nursing

Griffith University

Master of Accounting - Accounting

Central Queensland University
Ranbir Kaur Gill