Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Randeep Kaur

Randeep Kaur

Summary

Dynamic Customer Service Representative with a proven track record at Practice, excelling in customer relations and critical thinking. Expert in utilizing CRM software for efficient data entry and follow-up, enhancing customer satisfaction. Recognized for effective problem resolution and active listening, contributing to streamlined service processes and improved client experiences.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Team Memeber
03.2025 - Current
  • Assisted customers with inquiries, ensuring clear communication and effective problem resolution.
  • Utilized CRM software to document customer interactions and track issues for follow-up.
  • Collaborated with team members to streamline service processes, enhancing overall customer satisfaction.
  • Learned company policies and procedures to provide accurate information to customers efficiently.

Cashier

Team Member
10.2024 - 04.2025
  • Processed customer transactions efficiently using POS systems.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions with accuracy and attention to detail.

Education

Bachelor Of Commerce - Commerce

University of Newcastle
Newcastle, NSW

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Follow-up skills

Timeline

Customer Service Representative

Team Memeber
03.2025 - Current

Cashier

Team Member
10.2024 - 04.2025

Bachelor Of Commerce - Commerce

University of Newcastle

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Randeep Kaur