Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Raneen Hashim

Schofields,NSW

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. End goal is to become a successful Agent in the Real Estate community.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Office Manager

McGrath
Kellyville, NSW
06.2024 - Current
  • Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
  • Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
  • Performed administrative tasks such as filing paperwork, preparing reports or updating databases when needed.
  • Monitored office inventory to maintain supply levels.
  • Assisted real estate agents with scheduling appointments.
  • Developed relationships with vendors such as contractors, appraisers and inspectors who are used during the course of a transaction.

Manager / Director / Office Manager

Windmill Cleaning Service Pty Ltd
Blacktown, NSW
04.2021 - 05.2024
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Ensured compliance with regulatory requirements and industry standards.
  • Ensured that all required health, safety, sanitation regulations are followed by staff members.

Education

Certificate IV - Real Estate

TAFE
Ultimo, NSW
11-2023

High School Diploma -

St Agnes Catholic High School
Rooty Hill, NSW
12-2021

Certificate I - Retail Services

St Agnes Catholic High School
Rooty Hill, NSW
12-2019

Skills

  • Fluent in English and Arabic
  • Conflict Management
  • Customer Service
  • Oral and writing communication
  • Social Media Marketing
  • Honest and ethical
  • Contract Preparation
  • Clean Driving Record
  • Leasing and sales
  • Property Management

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Certification

  • Certificate IV in Real Estate
  • Certificate I in Retail Services

References

References available upon request.

Timeline

Front Office Manager

McGrath
06.2024 - Current

Manager / Director / Office Manager

Windmill Cleaning Service Pty Ltd
04.2021 - 05.2024

Certificate IV - Real Estate

TAFE

High School Diploma -

St Agnes Catholic High School

Certificate I - Retail Services

St Agnes Catholic High School

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Raneen Hashim