Raneesha Liyanage
Gympie,QLD
Summary
Hardworking and passionate with strong organizational skills eager to work and have the ability to manage multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals prioritizes safety and value efficiency. Willing to work well alone or with the team in a fast-paced environment. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Chief Operator
Pacific Petroleum Gympie
2022.04 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Operated the POS system with cash, card transactions and fuel cards with excellent accuracy levels.
- Managed all store purchasing, sales, marketing and customer account operations efficiently.
- Managed inventory control, cash control, and store opening and closing procedures.
- Controlled costs to keep the business operating within budget and increase profits.
- Prepares weekly rosters and payroll for all employees.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales and reported them.
- Performed inspections and routine maintenance on equipment.
- Balanced and organized cash register by handling cash, counting change, and banking it accordingly.
Production Staff
Majans
2021.09 - 2022.01
- Packed and inspected final products to assess compliance with quality standards.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Retail Assistant
Regal Motors (PVT) LTD Sri Lanka
2020.10 - 2021.02
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
Opening Manager
Regal Reseau Hotel & Spa
2019.05 - 2020.09
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business during the opening.
- Maintained all checklists for the opening.
- Delegated daily tasks and oversaw around 50 employees.
- Worked flexible schedule and extra shifts to meet business needs.
- Trained and guided team members to maintain high productivity and performance metrics through to the opening.
Education
Certificate level 1 in “Cake and Decorating” -
Anne’s Kitchen Baking Academy For Professional Bakers
Barista Espresso Foundation courses (level 1&2) -
Queensland Barista Studio
Brisbane, QLDCertificate IV in Accounting and Bookkeeping - Accounting
TAFE College Queensland
Brisbane, QLD10.2023
Certificate in “Bread and Buns” -
Anne’s Kitchen Baking Academy For Professional Bakers
04.2022
Bachelor of Events, Tourism and Hospitality Management - Tourism And Hospitality
National School of Business Management (NSBM)
Colombo Sri Lanka05.2020
Foundation Programme for Bachelor’s Degree - Management
NSBM
Colombo Sri Lanka09.2017
IGCSE Cambridge O/Level Examination -
St. Nicholas’ International College Negombo [SNIC]
Colombo Sri Lanka05.2016
Skills
- Ability to create relationships easily
- Operational Improvements
- Organizational Leadership
- Good communication skills
- Proficient in Microsoft Office
- Flexible and a good team player
- Ability to handle conflicts
- Completed Computer Science from Year 3 to Year 12 as a subject at school
- Successfully completed study and assessment in Information and Communication technology in 2006
- Successfully completed level 01 in ICT skills (2007)
- Successfully completed level 02 in ICT skills (2008)
Research Thesis
11/2019 - 05/2020, Increasing customer value through service innovation in the hospitality industry: a case study of Regal Reseau Hotel and Spa Negombo.
Languages
Successfully completed Cambridge ESOL examinations; Movers (2010)
Flyers (2011)
Key English Test (2012)
Preliminary English Test (2013)
Successfully completed the Introductory Examination in Speaking Skills in 2005
Extra Curricular Activities
- Participated in Inter-House Athletic meet invited by St. Joseph’s College
- Participated in Inter-House Athletic meet at school
- Participated in fundraising through a “Sponsored Event” conducted by HelpAge Sri Lanka
- Member of School Senior Choir
- Member of School Athletic team
- Member of School Netball team
Certification
- 08/2019 - 12/2020, Certificate in Research Methods in Tourism, National School of Business Management (NSBM)
- 12/2018 - 06/2019, Certificate in Human Resource Management and Psychology, Human Resource Management Institute (HRMI)
- 08/2018 - 09/2018, Certificate in Introduction to SPSS Statistical Analysis Essential Training, NSBM
- 02/2018, Certificate in Aviation Education Camp, Sri Lankan Aviation College
References
On request
Timeline
Chief Operator
Pacific Petroleum Gympie
2022.04 - Current
Production Staff
Majans
2021.09 - 2022.01
Retail Assistant
Regal Motors (PVT) LTD Sri Lanka
2020.10 - 2021.02
Opening Manager
Regal Reseau Hotel & Spa
2019.05 - 2020.09
Certificate level 1 in “Cake and Decorating” -
Anne’s Kitchen Baking Academy For Professional Bakers
Barista Espresso Foundation courses (level 1&2) -
Queensland Barista Studio
Certificate IV in Accounting and Bookkeeping - Accounting
TAFE College Queensland
Certificate in “Bread and Buns” -
Anne’s Kitchen Baking Academy For Professional Bakers
Bachelor of Events, Tourism and Hospitality Management - Tourism And Hospitality
National School of Business Management (NSBM)
Foundation Programme for Bachelor’s Degree - Management
NSBM
IGCSE Cambridge O/Level Examination -
St. Nicholas’ International College Negombo [SNIC]
- 08/2019 - 12/2020, Certificate in Research Methods in Tourism, National School of Business Management (NSBM)
- 12/2018 - 06/2019, Certificate in Human Resource Management and Psychology, Human Resource Management Institute (HRMI)
- 08/2018 - 09/2018, Certificate in Introduction to SPSS Statistical Analysis Essential Training, NSBM
- 02/2018, Certificate in Aviation Education Camp, Sri Lankan Aviation College
Similar Profiles
Justin WellerJustin Weller
Car Washer at Pacific GympieCar Washer at Pacific Gympie
Armon IrvinArmon Irvin
Propane Driver at Pacific States PetroleumPropane Driver at Pacific States Petroleum
Emanuel TeixeiraEmanuel Teixeira
Senior System Administrator at Valley Pacific Petroleum ServicesSenior System Administrator at Valley Pacific Petroleum Services